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Sales Advisor

H

H&M

12d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Ludhiana
  • Quick Apply

AI generated summary

  • You should have customer service experience in fashion or retail, a passion for fashion, strong communication skills, adaptability, and a desire to learn and collaborate in a dynamic environment.
  • You will assist customers with fashion choices, collaborate with the team for exceptional service, keep the store organized, support opening and closing tasks, and positively represent the brand.

Requirements

  • Experience in customer service within fashion, retail, or similar fields.
  • Passionate about fashion and delivering an exceptional in-store experience while promoting our products and driving sales.
  • Thriving in collaborative and dynamic environments.
  • Communicative, creative, curious to work with store technology, with a strong eagerness to learn and develop.
  • Flexible and action oriented.

Responsibilities

  • Share your fashion and product knowledge to help customers make informed choices.
  • Collaborate with your team to deliver exceptional service at every step of the customer journey.
  • Ensure the sales floor and back of house are well-stocked, organized, and inviting.
  • Support with opening and closing of the store.
  • Represent yourself and the brand positively during all customer interactions.

FAQs

What is the role of a Sales Advisor at H&M?

A Sales Advisor at H&M creates an outstanding customer experience by welcoming and guiding customers through the store, sharing product knowledge, collaborating with the team, and ensuring the store is organized and inviting.

Is previous experience in retail or fashion required for this position?

Yes, experience in customer service within fashion, retail, or similar fields is required for this role.

What kind of environment can I expect while working at H&M?

You can expect a collaborative and dynamic environment where every team member plays a vital role in customer engagement and supports a welcoming atmosphere.

Will I receive any training or development opportunities?

Yes, H&M offers extensive development opportunities globally to help you grow your career within the company.

What are the working hours for this position?

This is a full-time/part-time position, and typically you will work 5 days a week to help maintain a great work-life balance.

Does H&M offer any employee benefits?

Yes, H&M provides attractive benefits that include health insurance, wellness programs for you and your family, and an employee discount on merchandise.

How does H&M support diversity and inclusion?

H&M values diverse backgrounds and strives to create an inclusive environment where all employees are encouraged to be themselves.

Who will I be reporting to in this role?

As a Sales Advisor, you will report to the Department Manager.

What should I include in my application?

You do not need to attach a cover letter in your application, as H&M is committed to a recruitment process based on competency.

Where is the Sales Advisor position located?

The position is available at our store in Ludhiana.

Fashion & Arts
Industry
10,001+
Employees
1947
Founded Year

Mission & Purpose

At H&M, we welcome you to be yourself and feel like you truly belong. Help us reimagine the future of an entire industry by making everyone look, feel, and do good. We take pride in our history of making fashion accessible to everyone and led by our values we strive to build a more welcoming, inclusive, and sustainable industry. We are privileged to have more than 120,000 colleagues, in over 75 countries across the world. That’s 120 000 individuals with unique experiences, skills, and passions. At H&M, we believe everyone can make an impact, we believe in giving people responsibility and a strong sense of ownership. Our business is your business, and when you grow, we grow. Be yourself & more at H&M.