FAQs
What is the salary for the Customer Support position at Halifax Bank?
The salary for the Customer Support position is £23,500.
Where is the Halifax Bank Customer Support position located?
The position is located in Leicester.
What are the working hours for this role?
The working hours for this role are 35 hours a week, which includes some Saturdays.
Is previous banking experience required for this role?
No, previous banking experience is not required for this role.
What kind of training and support will I receive?
From Day 1, you will receive all the training and support you need to excel in your role.
What qualities are important for a Customer Support colleague?
Important qualities include being honest and genuine, having the ability to build relationships, acting with care and integrity, being a genuine teammate, and having the flexibility to work in different branches.
Are there opportunities for career development in this position?
Yes, many colleagues go on to gain industry qualifications or pursue careers in the wider Group, providing a wealth of opportunities for development.
What kind of benefits does Halifax Bank offer?
Benefits include a generous pension contribution of up to 15%, an annual performance-related bonus, share schemes, adaptable benefits, 22 days' holiday plus bank holidays, and a range of wellbeing initiatives.
Does Halifax Bank have inclusive hiring practices?
Yes, Halifax Bank is committed to inclusion and celebrates diversity in all forms, welcoming applications from under-represented groups.
Are reasonable adjustments available during the recruitment process?
Yes, Halifax Bank is disability confident and can make reasonable adjustments to the recruitment processes upon request.