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Head L&H Operational Excellence (m/f/x)

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Swiss Re

2mo ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Business, Operations & Strategy
  • Munich

AI generated summary

  • You must have experience in operational excellence, knowledge of Lean/Six Sigma, strong analytical skills, ability to lead global teams, and communicate effectively to drive performance and change.
  • You will implement process improvements, lead reengineering initiatives, establish governance frameworks, analyze KPIs, manage projects, drive change, and foster a culture of continuous improvement.

Requirements

  • Proven experience in operational excellence, process improvement, or a related field within the reinsurance or financial services industry.
  • Strategic thinker with proven ability to translate vision into actionable plans and deliver results.
  • Strong knowledge of Lean or Six Sigma, and other process improvement methodologies.
  • Excellent analytical and problem-solving abilities, with a focus on data-driven decision-making.
  • Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels, whilst building positive relationships in a matrix environment.
  • Experience in implementing operational frameworks and metrics to drive performance and accountability.
  • Ability to lead a global team, involving diverse cultures and backgrounds, as well as to connect the dots end-to-end and build effective working relationships with partners across markets/ different functional areas.
  • Strong affinity to change, willingness to try out new ideas and to apply new technologies and practices, while keeping a commercial mindset along the way.

Responsibilities

  • Identify, evaluate, and implement process improvements to reduce operational mistakes as well as enhance efficiency and quality.
  • Lead business process reengineering (BPR) initiatives to optimize workflows where required.
  • Establish governance frameworks for process standardization across departments.
  • Develop and implement operational excellence strategies using Lean Six Sigma, and other continuous improvement methodologies.
  • Monitor operational key performance indicators (KPIs) and conduct data-driven analysis to improve business performance.
  • Lead root cause analysis and corrective action plans to resolve operational inefficiencies.
  • Manage and execute strategic projects related to operational excellence, ensuring timely and successful delivery.
  • Drive change management initiatives, ensuring adoption of new processes and systems across teams.
  • Collaborate with leadership to align operational improvements with business objectives.
  • Partner with business leaders, and process owners to identify areas for improvement.
  • Facilitate workshops, training sessions, and coaching programs to build a culture of continuous improvement.
  • Act as a change agent, promoting innovation and operational best practices across the organization.

FAQs

What is the primary focus of the Head L&H Operational Excellence role?

The primary focus is to drive strategic operational excellence initiatives across the Life & Health Reinsurance Business Unit, emphasizing continuous process improvement and performance management.

What qualifications are required for this role?

The position requires proven experience in operational excellence, process improvement, or a related field within the reinsurance or financial services industry, along with strong knowledge of Lean or Six Sigma methodologies.

Is experience with global teams necessary for this position?

Yes, the role involves leading a global team and requires the ability to connect effectively with diverse cultures and backgrounds.

What are the key responsibilities of the Head L&H Operational Excellence?

Key responsibilities include initiating and leading the OpEx team, developing operational excellence strategies, executing process improvements, managing strategic projects, and engaging with stakeholders for continuous improvement.

What kind of benefits does Swiss Re offer for this position?

Swiss Re offers an attractive performance-based variable compensation component, along with a variety of global and location-specific benefits.

Does this job offer include options for career development?

Yes, the role encourages professional development and offers opportunities to build a culture of continuous improvement through workshops, training sessions, and coaching programs.

Is there an emphasis on using new technologies in this role?

Yes, the role encourages a strong affinity for change and a willingness to try new ideas and apply new technologies to enhance operational excellence.

What is the salary range for this position in Germany?

The salary range for this position in Germany is between 116,000 and 194,000 EUR for a full-time role, depending on the candidate’s profile and experience.

Can applicants impacted by the invasion of Ukraine apply for this position?

Yes, this job offer is suitable for applicants who have been impacted by the invasion of Ukraine.

How does Swiss Re feel about diversity and inclusion?

Swiss Re is committed to building an inclusive culture that encourages fresh perspectives and innovative thinking, offering equal opportunities for all employees regardless of various characteristics.

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Swiss Re

Swiss Re helps insurers and direct clients to shoulder risks through re/insurance and other solutions.

Finance
Industry
10,001+
Employees

Mission & Purpose

The Swiss Re Group is a leading wholesale provider of reinsurance, insurance and other insurance-based forms of risk transfer. Dealing direct and working through brokers, its global client base consists of insurance companies, mid-to-large-sized corporations and public sector clients. From standard products to tailor-made coverage across all lines of business, Swiss Re deploys its capital strength, expertise and innovation power to enable the risk taking upon which enterprise and progress in society depend. Founded in Zurich, Switzerland, in 1863, Swiss Re serves clients through a network of over 70 offices globally and is rated "AA-"​ by Standard & Poor's, "Aa3"​ by Moody's and "A+"​ by A.M. Best. Registered shares in the Swiss Re Group holding company, Swiss Re Ltd, are listed in accordance with the Main Standard on the SIX Swiss Exchange and trade under the symbol SREN. We're smarter together.