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Head of Marketing Operations

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Collinson

12d ago

  • Job
    Full-time
    Expert Level
  • Marketing
    Business, Operations & Strategy
  • Cape Town

AI generated summary

  • You must have a proven record in operations/marketing, strong project management and analytical skills, excellent communication abilities, a collaborative mindset, and high integrity.
  • You will drive marketing best practices, enhance operational efficiency, oversee initiatives, support senior leadership, foster communication, and collaborate cross-functionally for integrated strategies.

Requirements

  • Has a proven track record in business operations or marketing management.
  • Excels in project management and thrives on delivering results.
  • Possesses strong analytical skills and the ability to translate data into actionable insights.
  • Is a master communicator with the ability to build relationships and influence stakeholders.
  • Has a collaborative mindset, with experience working across global teams and time zones.
  • Demonstrates a proactive, solution-oriented approach to challenges.
  • Brings high levels of integrity, professionalism, and discretion.

Responsibilities

  • Champion best practices: Drive marketing excellence across teams, ensuring alignment, clarity, and seamless execution of initiatives.
  • Lead with strategy: Partner with senior leadership to execute marketing objectives and deliver measurable results.
  • Enhance operational efficiency: Identify and implement systems and processes to streamline workflows and improve productivity.
  • Be a trusted collaborator: Work with cross-functional teams to align efforts and deliver integrated commercial strategies.
  • Drive change: Lead critical projects and initiatives that foster a culture of continuous improvement and innovation.
  • Support senior leadership: Work closely with the Chief Brand Officer and SVP Global Marketing to execute goals, track progress, and maintain key dashboards and plans.
  • Foster communication: Act as the central hub for marketing alignment, ensuring clear communication and coordination across teams.
  • Manage initiatives: Oversee strategic projects, track milestones, and deliver impactful results on time.
  • Enable decision-making: Prepare high-quality presentations, reports, and executive summaries for senior leadership.
  • Collaborate cross-functionally: Build strong relationships with teams across Sales, Business Solutions, Product, Finance, and more to drive integrated strategies.
  • Streamline operations: Identify areas for improvement, implement process efficiencies, and enhance productivity within the marketing organization.

FAQs

What are the key responsibilities of the Head of Marketing Operations?

The key responsibilities include championing best practices, leading strategic initiatives, enhancing operational efficiency, fostering communication, managing various marketing initiatives, enabling decision-making through high-quality reports, and collaborating cross-functionally with other teams.

What qualifications are required for this position?

Candidates should have a proven track record in business operations or marketing management, strong project management skills, analytical abilities, exceptional communication skills, a collaborative mindset, and a proactive, solution-oriented approach.

Who will the Head of Marketing Operations report to?

The Head of Marketing Operations will work closely with the Chief Brand Officer and the SVP Global Marketing.

Is experience in global teams important for this role?

Yes, experience working across global teams and time zones is essential for this role to ensure effective collaboration.

What qualities does the ideal candidate possess?

The ideal candidate is dynamic, proactive, has strategic thinking and operational expertise, high integrity, professionalism, and discretion.

What type of company culture does Collinson Group promote?

Collinson Group promotes a purpose-driven, high-performing culture that values talent, creativity, collaboration, and diversity.

Are there opportunities for career growth at Collinson Group?

Yes, joining Collinson Group offers opportunities to redefine global marketing operations and advance your career in a dynamic environment.

How does Collinson Group view diversity and inclusion?

Collinson Group is committed to being an equal opportunity employer and welcomes differences in all their forms, believing it contributes to the overall success of the organization.

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Collinson

Products and services for better customer experiences

Travel & Leisure
Industry
1001-5000
Employees
1989
Founded Year

Mission & Purpose

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide. We deliver market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million end consumers. We are also the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,300 lounges and travel experiences, helping to elevate the journey into something special.  Private ownership means we can focus on the values that are important to us. These drive everything we do and result in us acting with integrity and agility while making long-term investments and decisions.