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Head of Procurement - Customer Operations

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Sky

29d ago

  • Job
    Full-time
    Expert Level
  • Logistics
  • London

AI generated summary

  • You should have global procurement leadership experience, strong team management skills, a results-driven mindset, exceptional negotiation expertise, stakeholder collaboration abilities, and innovative sourcing strategies.
  • You will shape procurement strategies, lead a cross-territory team, achieve savings targets, negotiate with suppliers, partner with stakeholders, and innovate for improved procurement efficiencies.

Requirements

  • Strategic Expertise: A proven track record in global or pan-European procurement leadership, particularly in outsourcing and supplier management.
  • Leadership Excellence: Demonstrated ability to manage and inspire cross-functional teams, fostering alignment and driving performance across multiple regions.
  • Results-Driven Mindset: Experience achieving measurable savings, optimising vendor strategies, and delivering tangible business outcomes.
  • Exceptional Negotiation Skills: Expertise in managing complex supplier negotiations that drive value and align with long-term goals.
  • Stakeholder Collaboration: Ability to work effectively with senior leaders and cross-territory teams, ensuring seamless alignment with business needs.
  • Innovative Thinking: A proactive, solution-oriented approach to introducing new sourcing strategies and leveraging technology for operational efficiency.

Responsibilities

  • Shape Procurement Strategy: Develop and execute CSG procurement strategies that align with Sky Group's goals in the UK, Germany, and Italy, ensuring success over the next 3–5 years.
  • Lead a High-Performing Team: Build and manage a cross-territory team, embedding collaboration and ensuring alignment with CSG leadership priorities.
  • Deliver Measurable Results: Achieve third-party savings targets, optimise vendor relationships, and support cost-saving initiatives across the Sky Group.
  • Master Negotiations: Lead key supplier negotiations at a global and regional level, delivering commercial benefits and strategic value to Sky.
  • Partner with Stakeholders: Collaborate with senior leaders and procurement teams to ensure initiatives align with business objectives across territories.
  • Innovate and Optimise: Introduce forward-thinking solutions to address business challenges, leverage technology, and improve procurement efficiencies.

FAQs

What is the primary responsibility of the Head of Procurement - Customer Operations?

The primary responsibility is to shape the CSG procurement strategy, building partnerships that drive innovation and excellence across Sky, Comcast, and NBCU.

What regions will the Head of Procurement be responsible for?

The Head of Procurement will be responsible for aligning procurement strategies in the UK, Germany, and Italy.

What type of team will this role involve managing?

This role involves managing a high-performing, cross-territory team, ensuring collaboration and alignment with CSG leadership priorities.

What kind of results should the Head of Procurement aim to deliver?

The Head of Procurement should aim to achieve third-party savings targets, optimize vendor relationships, and support cost-saving initiatives across the Sky Group.

What key skill is important for negotiations in this role?

Exceptional negotiation skills are crucial for managing complex supplier negotiations that drive value and align with Sky's long-term goals.

How does this role collaborate with other teams and stakeholders?

The Head of Procurement will partner with senior leaders and procurement teams to ensure initiatives align with business objectives across different territories.

What is the company’s approach to work flexibility?

Sky offers a hybrid working approach, providing flexibility in where and how employees work, allowing for collaboration in unique office spaces as well as remote work.

What benefits are included with this role?

Benefits include Sky Q for TV, a generous pension package, private healthcare, discounted mobile and broadband, and access to exclusive Sky VIP rewards and experiences.

Is there a focus on inclusivity within the company?

Yes, Sky focuses on inclusivity, encourages applications from all candidates, and is a Disability Confident Accredited Employer committed to making reasonable adjustments as needed.

Will the successful candidate undergo a background check?

Yes, if your application is successful, you will be required to complete a criminal record check.

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Sky

A job you ❤️ to talk about

Entertainment & Media
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

With 24 million customers across six countries, Sky is Europe’s leading media and entertainment company and is proud to be part of the Comcast group. Our 32,000 employees help connect our customers to the very best entertainment, sports, news, arts and to our own local, original content. Following the success of Sky originals like Chernobyl, we plan to double our investment in original content by 2024. We’re also developing a new TV and movie studio, Sky Studios Elstree, which is expected to lead to the creation of over 2,000 new jobs and generate an additional £3 billion of production investment in UK creative sector in the first five years alone. Our technology allows Sky customers to watch what they want, when they want, how they want and connects millions of people to content they love. And our online streaming service, NOW, brings viewers all the enjoyment of Sky with the flexibility of a contract-free service. We also believe that a company of our scale has a responsibility that goes beyond our business, and into the community. We recently announced a series of commitments to help tackle racial injustice and improve diversity and inclusion. To ensure the commitments are delivered, Sky will invest £10million per year across its markets for each of the next three years. We’re committed to being Europe’s first net zero carbon entertainment company by 2030 – two decades before we have to – and we’re an inclusive employer recognised by The Times and Stonewall for our commitment to diversity.