Head of RMD Office

Visa

10d ago

Job
Full-time
Expert Level
Government & Politics
Business, Operations & Strategy
Frankfurt
Quick Apply

AI generated summary

You need 10+ years in regulatory/strategy roles, a relevant degree, strong analytical skills, and fluency in English (German preferred) to engage with senior stakeholders.
You will lead branch operations, ensure compliance, manage communications, coordinate meetings, support strategic projects, and foster stakeholder relationships while monitoring industry trends.

Requirements

Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
10 or more years of work experience in regulatory or strategy excellence
Experience in matrix organizations and organizational interdependencies
Broad knowledge of the card payments industry, local payments market and ecosystem
Broad and comprehensive knowledge of Visa business and its products and services
Strong analytical skills
Fluent in English and preferably German
Ability to deal with and influence senior internal and external stakeholders and decision makers

Responsibilities

Leading the Eurozone Branch, ensuring Visa meets the requirements of the SIPS Regulation and other applicable legal requirements
Partnering with the Risk, GE, Treasury and People Team Leads on the operation of the Eurozone branch
Visa Technology Europe Governance Business Lead
Crisis Incident Command Management
Acting as a liaison between the RMD and other executives, employees, and external stakeholders. Fostering positive relationships and facilitating effective communication
Acts as a sounding board for the RMD, and supporting RMD and cluster leadership team to drive forward internal strategic projects, helping managing change which includes bringing together multiple stakeholders and help driving decisions
Setting the RMD’s strategic priorities: Helping the RMD identify the areas where he must direct his focus and identifying metrics for success. Revisiting regularly & evaluating progress
Monitoring information flow: Sometimes acting as a gatekeeper, ensuring RMD’s involvement in a project or decision-making process at the right moment
Coordinating high-level client engagements, external (regulatory) and internal meetings incl. Meeting Preparation (Preparing agendas, briefing materials, and presentations for meetings. Attending meetings, taking minutes, and following up on action items)
Managing Documents: Drafting, reviewing, and managing correspondence, reports, and presentations. Maintaining confidential files and records
Researching, benchmarking, analyzing data, and making recommendations
Staying abreast of major industry and regulatory topics and trends relevant to the cluster, and proactively ensuring the cluster Leadership team are aware and able to contribute as appropriate
Supporting RMD in the organization and execution of cluster-specific industry events Preparing internal briefs / documents for key meetings
Provides feedback centrally on business improvement opportunities e.g. process improvements, IT issues
Provide inputs into wider regional / global strategic initiatives on behalf of the cluster
Work in partnership with the Eurozone Branch Manager (RMD of the cluster) to run the operations of the Eurozone Branch with key responsibilities in that regard for risk management, compliance and internal audit(s)
Work in partnership with Risk, GE, Regulatory Counsel, Comms and People Team Leads on the Eurozone Branch operations
Coordinate interaction with ECB for SIPS responsibilities and ensure that the branch meets information requests from the ECB (e.g. fulfilment of PISA requirements)
Lead on orchestration of external and internal Eurozone related meetings. This includes Operating Committees, ECB visits etc
Ensure that the operation of VEPS complies with the requirements of the SIPS Regulation and other applicable legal requirements in so far as that operation relates to the euro area
Support the operations of Visa Technology Europe Governance Business Lead
Coordinate and drive the Crisis Incident Management esp. the internal and external crisis simulation along with weekly on-call duty
Act as a liaison between the RMD and other executives, employees, and external stakeholders. Foster positive relationships and facilitate effective communication
Support RMD to drive forward strategic projects and help manage change which includes bringing together multiple stakeholders and help drive decisions
Set the RMD’s strategic priorities: Helping the RMD identify the areas where he must direct his focus and identify metrics for success. Revisit regularly and evaluate progress
Support RMD in their preparation, monitoring and execution of their personal OKRs
Provide clear, concise, fact based and persuasive executive level communications, which facilitate prioritization and high impact decision making
Lead on development and execution of cross functional key internal projects that are of high strategic impact to business and represents cluster in cross-functional forums as appropriate
Promote a culture of continuous improvement and efficiency in driving governance simplification, enabling high quality decision making and aligning to wider corporate governance
Provide clear, concise, fact based and persuasive executive level communications, which facilitate prioritization and high impact decision making
Monitor information flow: Sometimes act as a gatekeeper, ensure RMD’s involvement in a project or decision-making process at the right moment. Selecting only the information/learning content that is relevant for the RMD from a large number of new products/services/market developments/regulatory topics/political developments
Research, benchmark, analyze data, and make recommendations. Create systems and processes to streamline operations
Provide direct client engagement support, i.e. as and when needed, support Sales (in collaboration with RMD and Country Managers), e.g. manage efficient use of RMD’s time and prioritize and proactively orchestrate RMD’s involvement in key stakeholder engagements with issuers, merchants, regulatory bodies etc
Create and coordinate content for high-level client meetings, external (regulatory) and internal meetings, i.e. Prepare agendas, briefing materials, and presentations for meetings. Attend meetings, take minutes, and follow up on action items
Manage documents, i.e. Draft, review, and manage correspondence, reports, and presentations. Maintain confidential files and records

FAQs

What is the primary role of the Head of RMD Office at Visa?

The Head of RMD Office is responsible for leading the Eurozone Branch, ensuring compliance with the SIPS Regulation and other legal requirements, coordinating with various teams on operations, and acting as a liaison between the RMD and stakeholders.

What kind of experience is required for this position?

Candidates need either a Bachelor’s Degree with 8-10 years of experience and an Advanced Degree, or 6+ years of experience with a PhD, along with a minimum of 10 years of work experience in regulatory or strategy excellence.

Is fluency in any specific languages required for this job?

Yes, fluency in English is required, and proficiency in German is preferred.

What are the key responsibilities in the Eurozone Branch Management aspect of this role?

Key responsibilities include partnering with the Eurozone Branch Manager, managing risk, compliance, and internal audits, coordinating with the ECB, leading meetings, and ensuring compliance with applicable regulations.

What percentage of the role focuses on client engagement?

Client engagement constitutes 20% of the role.

What skills are necessary for dealing with stakeholders in this position?

Strong analytical skills, the ability to deal with and influence senior internal and external stakeholders, and effective communication skills are necessary for this position.

How does Visa approach hybrid work arrangements?

Visa offers a hybrid work model where employees are expected to work from the office 2-3 set days a week, totaling 50% or more of their time in the office based on business needs.

What is the structure of the team that the Head of RMD Office would lead?

The Head of RMD Office would lead a small team as a member of the Cluster Leadership Team.

What additional knowledge is beneficial for this role?

A broad knowledge of the card payments industry, local payments market, Visa's business, and its products and services is beneficial for this role.

What type of work environment does Visa promote?

Visa promotes a purpose-driven environment aiming to uplift everyone, everywhere through their innovative and secure payments network.

Visa

Technology

Industry

10,001+

Employees

1958

Founded Year

Mission & Purpose

Visa (NYSE: V) is a world leader in digital payments, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories. Our purpose is to uplift everyone, everywhere by being the best way to pay and be paid.