FAQs
What is the main responsibility of the Head of Service, Ambulance Care Operations?
The main responsibility is to oversee the operational elements of the Trust's Patient Transport Service and Urgent Care Services across Wales, ensuring high-quality and responsive non-emergency ambulance services.
Is previous experience in patient transport or ambulance services required for this role?
Yes, senior experience in the delivery of patient transport or ambulance services is required for this position.
Who does the Head of Service report to?
The Head of Service reports to the Assistant Director of Operations, Ambulance Care.
How many patients does the service support each year?
The service supports more than 750,000 patients per year.
Is the ability to speak Welsh a requirement for this position?
The ability to speak Welsh is desirable, but applications are welcome from both English and/or Welsh speakers.
What type of work environment can be expected in this role?
The work environment is fast-paced and involves managing a diverse and high-volume portfolio.
What kind of diversity does the Trust seek to foster within its workforce?
The Trust aims to represent the diversity of the population it serves and seeks to create an environment where diversity is celebrated and inclusivity matters, encouraging applications from under-represented groups including those from BME communities and disability groups.
Can I apply in Welsh?
Yes, all applicants are invited to apply in Welsh, and any application submitted in Welsh will be treated equally as an application made in English.
Is there an opportunity for informal visits before applying?
Yes, interested candidates can contact Mark Harris for further details or to arrange an informal visit.
What should applicants do if they want to apply early?
Applicants are advised to apply early as the Trust reserves the right to close the vacancy before the closing date if a high number of applications have been received.