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Head of User Experience

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Just Group

Jan 25

  • Job
    Full-time
    Mid Level
  • Design
    Product
  • London

AI generated summary

  • You need a strong UX portfolio, 4+ years in UX roles, design tool proficiency, customer focus, UX research knowledge, and excellent communication skills in a fast-paced environment.
  • You will develop UX strategies, drive research, advocate for user testing, ensure design quality, influence roadmaps, and maintain a design system while fostering innovation and measuring success.

Requirements

  • Strong portfolio showcasing user-centred design work, including wireframes, prototypes, and customer journey maps.
  • 4+ years of experience in senior UX design or related roles.
  • Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite
  • A customer-focused self-starter
  • Understanding of UX research methodologies and data-driven design principles
  • Strong communication and relationship building skills
  • Flexibility to adjust to multiple demands, shifting priorities, ambiguity and rapid change

Responsibilities

  • Develop and execute the UX strategy aligned with business goals, focusing on the needs of target users.
  • Define and communicate a vision for exceptional user experiences across all digital touchpoints.
  • Drive a research-led approach to understand the behaviours, needs, and challenges target users.
  • Ensure research findings are actionable and integrated into product and design decisions.
  • Advocate for continuous user testing and iterative improvements based on data insights.
  • Influence and contribute to roadmap prioritisation, ensuring user needs are addressed.
  • Act as the primary UX representative in leadership meetings, presenting strategies, insights, and progress.
  • Ensure all UX/UI designs meet high standards of usability, accessibility, and visual consistency.
  • Foster a culture of innovation by exploring emerging technologies, trends, and design practices.
  • Maintain, and evolve a scalable design system that supports consistency across all digital products.
  • Define and refine UX processes to improve efficiency and collaboration.
  • Establish KPIs to measure the success of UX initiatives and ensure continuous improvement.

FAQs

What is the job title for this position?

The job title is Head of User Experience.

Where is this job located?

The job is located in London.

What type of employment is offered for this position?

This position is offered as a full-time employment.

What are the primary responsibilities of the Head of User Experience?

The primary responsibilities include developing and executing the UX strategy, defining exceptional user experiences, conducting user research, advocating for continuous testing, contributing to roadmap prioritization, and maintaining a scalable design system.

What skills and experience are required for this role?

Required skills and experience include a strong portfolio, 4+ years in senior UX design or related roles, proficiency in design tools like Figma or Adobe Creative Suite, understanding of UX research methodologies, and strong communication skills.

What benefits are offered to employees?

Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave (plus an additional day for your birthday), private medical cover, income protection, a bonus scheme, career progression opportunities, and access to wellness resources.

What is the company's mission?

The company’s mission is to become a beacon for the retirement industry, helping people achieve a fair, secure, and fulfilling retirement.

Is a portfolio required for this position?

Yes, a strong portfolio showcasing user-centered design work is required.

What design tools should candidates be proficient in?

Candidates should be proficient in design tools such as Figma, Sketch, or Adobe Creative Suite.

How does the company promote employee health and wellness?

The company promotes health and wellness by providing free access to the Headspace App, a 24/7 Employee Assistance Helpline, and having trained physical and mental health first aiders on-site.

How does the company measure the success of UX initiatives?

The company establishes KPIs to measure the success of UX initiatives and ensures continuous improvement.

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Just Group

Retail & Consumer Goods
Industry
5001-10,000
Employees
1970
Founded Year

Mission & Purpose

The Just Group is the leading Australasian fashion and apparel retailer, with seven well known brands, over 1,200 retail outlets across Australia, New Zealand, the UK, Ireland, Malaysia and Singapore and over 9000 employees. Our iconic range of brands comprises Just Jeans, Jay Jays, Jacqui E, Peter Alexander, Portmans, Dotti and Smiggle. The company was founded in 1970 when Just Jeans opened its first store in Chapel Street, Melbourne. The business has grown dramatically over the years, through both acquisition and the successful growth of brands across Australia and New Zealand and, in more recent years, the expansion into Singapore, South East Asia, the UK and Ireland.