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Head of VALOUR

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UK Ministry of Defence

9d ago

  • Job
    Full-time
    Expert Level
  • Government & Politics
    Business, Operations & Strategy
  • London
  • 20d left

AI generated summary

  • You need strong leadership in complex operations, strategic thinking, excellent communication, and a solid understanding of veteran issues, with experience in change management and cross-organizational collaboration.
  • You will coordinate veterans' support delivery, establish networks of support centers, create partnerships, and drive service improvements using data and feedback.

Requirements

  • Strong leadership credentials, with a proven track record of running a complex operation or business in a public service, third sector or hybrid context; extensive experience of leading through change and transformation; leading geographically dispersed teams; creating, developing and continuously improving service delivery
  • Proactive and creatively minded, demonstrable experience of thinking strategically, analysing and using evidence and data, to progress new work strands at pace and secure buy in by others at the most senior level. You will also need to be comfortable making risk-based decisions and setting direction without having the full picture and re-focusing as detail emerges.
  • Excellent communication and interpersonal skills in order to be an internal and external figure head for the new service, including working with local authorities and third sector organisations. You will need to demonstrate your ability to confidently build and leverage relationships as well as your ability to influence, challenge and provide advice on high profile and strategic issues with senior officials and Board level stakeholders.
  • Delivering at pace: evidence of dealing with complexity and identifying practical options and actions that meet the strategic need, at a high level; experience of leading cross-organisational working with internal and external stakeholders and partners to deliver policy and plans.
  • A strong understanding of veteran issues and comfortable working with the Armed Forces community.

Responsibilities

  • Building new capability to co-ordinate delivery within the Office for Veterans' Affairs: creating and overseeing a new network of VALOUR regional field officers, working to co-ordinate and cohere delivery of veterans’ support across local government, other statutory and third sector services; building data flows and insight capabilities connecting local, national and regional, to report up to Ministers and influence policy across Whitehall and delivery on the ground.
  • Establishing a new network of VALOUR-recognised support centres across the UK: in line with centrally driven governance, compliance and data requirements; tailored to veterans' needs locally; fostering the entrepreneurial spirit of veterans through development funding; building on what works through data and insight.
  • Creating partnerships: leading engagement with key stakeholders at regional, local, and national levels, including local government, Devolved Governments, and third sector organisations. Strengthening partnerships within the Ministry of Defence particularly with those responsible for the case management provision available to veterans through MOD’s Veterans Welfare Service, teams responsible for the Armed Forces Covenant and veterans' services delivered by the MOD and other government departments.
  • Driving progress, service quality and continuous improvement: Direct reporting to Minister for Veterans and People on progress; ensure the network supports veterans and, where applicable, the wider armed forces community in accessing services aligned with the Armed Forces Covenant; Use data and user feedback to continuously improve service delivery; Establish robust monitoring and evaluation mechanisms.

FAQs

What is the salary for the Head of VALOUR position?

The salary for the Head of VALOUR position is £76,000, with the Ministry of Defence contributing an additional £22,017 towards your Civil Service Defined Benefit Pension scheme.

What are the primary responsibilities of the Head of VALOUR?

The Head of VALOUR is responsible for establishing a network of VALOUR-recognised support centres across the UK, deploying Regional Field Officers, creating partnerships with stakeholders, and driving progress, service quality, and continuous improvement within the Office for Veterans’ Affairs.

What qualifications are required for this role?

Candidates should have strong leadership credentials, extensive experience in managing complex operations, experience leading geographically dispersed teams, and a strong understanding of veteran issues.

What is the application deadline for this position?

The application deadline for this position is 23:55 on Sunday, 8th June 2025.

How many people will the Head of VALOUR be managing?

The Head of VALOUR will be responsible for building a team of approximately 40 people, including 2 direct reports.

Is there a probation period for new employees in this role?

Yes, external candidates who join the Ministry of Defence and are new to the Civil Service will be subject to a six-month probation period.

What is the minimum assignment duration for this role?

The minimum assignment duration for this role is 3 years, which supports the delivery of agreed key business outcomes.

Can I apply if I am not a UK national?

Yes, the role is broadly open to individuals from the Republic of Ireland, Commonwealth countries with the right to work in the UK, and nationals from the EU, Switzerland, Norway, Iceland, or Liechtenstein with settled or pre-settled status under the European Union Settlement Scheme, among others.

What type of supportive environment does the Ministry of Defence provide?

The Ministry of Defence offers an environment with flexible working options, a culture encouraging inclusion and diversity, and tailored learning and development for the role.

Will feedback be provided after the application process?

Feedback will only be provided if you attend an interview or assessment.

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UK Ministry of Defence

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Mission & Purpose

We protect the security, independence and interests of the United Kingdom at home and abroad. We work with our allies and partners whenever possible. Our aim is to ensure that the UK’s Armed Forces have the training, equipment and support necessary for their work, and that we keep within budget. Our priorities 2015 to 2020 are to: protect our people project our global influence promote our prosperity maintain a strategic base and integrated global support network, and manage the Department of State