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Health & Social Care Co-ordinator

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Consulting
    Healthcare

AI generated summary

  • You must have experience in health or social care, strong organizational and communication skills, flexibility in a changing environment, and a commitment to supporting vulnerable individuals.
  • You will coordinate care for 40/45 patients, facilitate discharges, link services, provide advocacy, and deliver health support and training to professionals within the healthcare network.

Requirements

  • - Experience in a health or social care setting
  • - Excellent organizational, interpersonal and communication skills
  • - A flexible approach to work in an ever changing health and social care system
  • - Interest in the needs of the most vulnerable people of our society

Responsibilities

  • Working within a network of GP Practices to provide a central co-ordination role for patient identified throughout the health and social system and referred into the service
  • Responsible for a caseload of around 40/45 named patients with the aim of;
  • Enabling people to remain at home
  • Reducing unnecessary admissions to hospitals
  • Supporting early discharge from hospital
  • Improving the quality of care
  • Encouraging independence
  • Provide a single-point of access for service users and colleagues from the health and social care landscape involved in the care of the patient
  • Support the co-ordination of appropriate care packages for patients’ identified needs ensuring to appropriately link services
  • Provide advocacy for service users where required making use of appropriate levels and channels of escalation
  • Facilitate smooth and planned discharge and handover between care settings across the health and social care system, including GP Practices, secondary care and community settings
  • Providing health and well-being support to patients
  • Delivering health and well-being training to health care professionals

FAQs

What is the duration of the Health & Social Care Coordinator role?

The role is a fixed term position for 18 months.

Where is the primary base of work for this position?

The primary base of work is currently at Featherstone Road Health Centre, Southall.

What qualifications or experience are required for this role?

Experience in a health or social care setting, along with excellent organizational, interpersonal, and communication skills, are essential requirements.

How many patients will the Health & Social Care Coordinator be responsible for?

The coordinator will be responsible for a caseload of around 40 to 45 named patients.

What are the primary aims of this role?

The primary aims include enabling people to remain at home, reducing unnecessary admissions to hospitals, supporting early discharge from hospital, improving the quality of care, and encouraging independence.

Will there be any training provided for this position?

Yes, the successful candidate will benefit from appropriate corporate and local induction, training, regular supervision, and management support.

What type of work environment is expected for this role?

The role involves working in a highly multi-agency context to support vulnerable patients navigating a complex health and social care system.

Is there an opportunity for advocacy in this role?

Yes, the Health & Social Care Coordinator will provide advocacy for service users where required.

Who can I contact for further details or informal visits about this role?

You can contact Ann Francis-Wilding, the Care Co-ordination Team Leader, at Ann.Francis-Wilding@westlondon.nhs.uk.

What type of health and well-being support will the coordinator provide?

The coordinator will provide health and well-being support to patients and deliver health and well-being training to healthcare professionals.

West London NHS Trust is one the most diverse providers of NHS mental and physical health care in the UK.

Science & Healthcare
Industry
1001-5000
Employees

Mission & Purpose

West London NHS Trust provides mental health, community, and social care services across West London. The trust's mission is to deliver high-quality, compassionate care that supports mental well-being and physical health. Their purpose is to improve the lives of individuals and communities by offering comprehensive healthcare services, focusing on recovery and promoting mental health awareness. They aim to provide personalised care that respects the dignity and needs of each patient.