FAQs
What is the role of a Healthcare Support Worker at UHS?
A Healthcare Support Worker at UHS assists Registered Nurses and healthcare professionals by providing personal care and support to patients in various wards or outpatient areas.
Is previous healthcare experience required to apply?
No, previous healthcare experience is desirable but not essential.
What kind of training does UHS provide for new Healthcare Support Workers?
UHS offers a one-week full-time induction followed by extended training that includes study days to develop additional skills necessary for the role.
What are the main duties of a Healthcare Support Worker?
Main duties include washing and dressing patients, assisting with personal hygiene, serving meals, helping patients move, and collecting specimens.
What kind of shifts will I be required to work?
You will need to work a variety of shifts including mornings, short and long days, evenings, and nights, covering all days of the week, including bank holidays.
Are there opportunities for career progression within UHS?
Yes, UHS provides a tailored career programme that includes support for nursing or higher healthcare apprenticeships and opportunities to progress to a Band 3 Senior Healthcare Support Worker role.
What employee benefits does UHS offer?
UHS offers a minimum of 35 days paid holiday, guaranteed contracted hours, access to extra shifts, a generous pension scheme, professional development opportunities, and various discounts.
What qualifications are necessary to apply for this position?
Applicants must have completed secondary education and have the ability to complete the care certificate within six months of appointment.
How often do HCSW interviews occur?
HCSW interviews currently occur on Wednesdays via MS Teams.
What characteristics are essential for a successful Healthcare Support Worker?
Essential characteristics include excellent communication skills, empathy, patience, dependability, and the ability to handle fluctuating demands of the role.