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Healthcare Support Worker

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Torbay and South Devon NHS Foundation Trust

28d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Healthcare

AI generated summary

  • You must assist clinicians in clinics, manage patient flow, and complete outcome forms. Strong relationship-building and time management skills are essential.
  • You will assist in outpatient clinics, support patient care, document outcomes, perform physiological observations, and adhere to Trust standards under senior staff direction.

Requirements

  • Assist Doctors and other clinicians with the safe and effective running of outpatient clinics, including calling patients to correct clinic, directing patients to other departments, accurately completing patient outcome forms and onward to treatment rooms as necessary.
  • You will need a mix of skills including the ability to develop effective working relationships and effective time management.

Responsibilities

  • Assist Doctors and other clinicians with the safe and effective running of outpatient clinics, including calling patients to correct clinic, directing patients to other departments, accurately completing patient outcome forms and onward to treatment rooms as necessary.
  • Undertake clinical and personal care with our patients within our Outpatient department.
  • Contribute to the assessment of care needs and the delivery of planned care under delegation and direction of our senior team members.
  • Record and document patient outcome forms, physiological observations, minor dressings and application of splints/braces.
  • Practice in accordance with our Trust standards and policies and work within the boundaries of their role and individual competence.

FAQs

What are the primary responsibilities of a Healthcare Support Worker in the Outpatient department?

The primary responsibilities include assisting clinicians with the operation of outpatient clinics, undertaking clinical and personal care tasks, contributing to care assessments, recording patient outcome forms, conducting physiological observations, and applying minor dressings and splints/braces.

Will I be working only in the Fracture Clinic?

No, while you will primarily be based in the Fracture Clinic, there will also be opportunities to work in different areas of the service to gain experience in both inpatient and outpatient environments.

Is there an opportunity for personal development in this role?

Yes, we offer role development and personal development plans to help enhance your skills and career progression.

What skills are necessary for this position?

A mix of skills including the ability to develop effective working relationships and effective time management are necessary for this position.

Who can I contact for further information or informal visits regarding the job?

You can contact Jason Phare, Senior Team Manager, at jason.phare@nhs.net or by telephone at 01803 655136.

What standards and policies should I adhere to as a Healthcare Support Worker?

You are expected to practice in accordance with Trust standards and policies, and work within the boundaries of your role and individual competence.

Are there any specific qualifications required for this role?

The job description does not specify required qualifications, but general experience in healthcare support and relevant competencies in clinical care are typically expected.

Do I need to have previous experience in healthcare to apply?

While previous experience in healthcare may be advantageous, the job description does not explicitly state it as a requirement.

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Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.