FAQs
What is the application process for the Healthcare Support Worker position?
You should apply for this post by completing the application process on Jobtrain. Please do not upload a CV as it will not be used for shortlisting purposes.
Is previous caring experience required for this role?
Previous caring experience is advantageous, but not explicitly required.
What are the shift patterns for this job?
Shift patterns will be as required to meet the needs of the service, including rotation on both day and night duty as well as weekend working.
Will I need to undertake clinical tasks in this role?
Yes, you must be willing to undertake clinical tasks as required for the role.
Who can I contact for informal inquiries about this position?
You can contact Carole Murphy at carole.murphy1@nhs.scot for any informal inquiries.
Does this role meet the eligibility criteria for a Certificate of Sponsorship (CoS)?
No, this role does not meet the eligibility criteria for a CoS, and NHS Highland is unable to provide candidates with one.
What should I do if I need help with the Jobtrain application?
For help to complete an application on Jobtrain, please refer to the provided link in the job description.
How often should I check my email after submitting my application?
You should check your email regularly (including junk folders) as well as your Jobtrain account for updates regarding your application.
Are there any specific web browsers recommended for using Jobtrain?
Yes, it is recommended to use the Internet Browsers "Google Chrome" or "Microsoft Edge" when using Jobtrain.
Can I make changes to my application after submitting it?
No, once you have submitted your application form, you will be unable to make any amendments.
What are the new working hours for NHS Scotland starting April 2024?
NHS Scotland is reducing their full-time working week from 37.5 to 37 hours per week, effective from April 1, 2024, with no change in pay.
Will there be any temporary changes in working hours during the transition to the new working week?
Yes, you may be required to work up to an additional 30 minutes per week temporarily, until the service you are working in adapts to the new reduced working week.