FAQs
What is the working schedule for the Healthcare Support Worker position?
The position is full-time, working 37.5 hours per week, from Mondays to Fridays, with no weekends or bank holidays.
Is the Care Certificate required for this role?
Yes, candidates must have a Care Certificate issued by an NHS Trust to be eligible for this position.
What types of specialties will the HCSW be supporting?
The HCSW will work as part of a multi-disciplinary team supporting a wide range of specialties, including rheumatology, cardiology, nephrology, haematology, gastroenterology, endocrinology, and neurology, among others.
What kind of tasks will the HCSW be responsible for?
The HCSW will be responsible for moving and handling patients, performing breath tests, conducting FibroScan assessments, urinalysis, chaperoning patients during examinations, assisting clinicians during procedures, and performing phlebotomy following successful training.
Are there opportunities for staff development and involvement in EDI initiatives?
Yes, the organization values its employees and has several EDI initiatives aimed at improving representation, access, experiences of staff with disabilities, and overall employee engagement through training and development programs.
Who can candidates contact for more information about the position?
Candidates can contact Mayrose Bailey-Chambers, Nurse Manager, via email at maybailey-chambers@nhs.net or by phone at 07795617256 from Monday to Friday, 08:00 - 16:00.
Is experience required for this role?
While the job description does not specify prior experience, candidates must have the required Care Certificate, and completion of specified training is necessary for certain tasks such as phlebotomy.
Will I need to work on weekends or bank holidays?
No, the position does not require weekend or bank holiday shifts.
What are the primary responsibilities related to patient care in this role?
Primary responsibilities include transferring patients, performing diagnostic tests, assisting during clinical procedures, and providing support to clinicians and patients throughout their outpatient care.
Is there a specific training course required for duties like phlebotomy?
Yes, candidates must complete a training course in phlebotomy before they are allowed to perform venepuncture.