FAQs
What is the job title for this position?
The job title for this position is Helpdesk / System Administrator.
Where is the location of the job?
The job is located at 8601 W. Bryn Mawr Ave, Suite 109, Chicago, IL 60631.
Is this a full-time or part-time position?
This is a full-time salaried position.
What kind of benefits are offered?
The position offers health, dental, and vision insurance, 401K, paid vacation days, a free gym membership, and career advancement opportunities.
What are the main responsibilities of this role?
Main responsibilities include providing technical support, break/fix support, internal IT support, managing supplies, system administration, and service management.
What are the educational requirements for this position?
A Bachelor's Degree in a related field of study (Technology) and/or equivalent work experience is required.
How many years of experience is required?
A minimum of 2-3 years of hands-on technical installation and configuration experience is required.
Is travel required for this position?
Yes, the ability to travel within the Greater Chicagoland Area is required.
What communication skills are valued for this role?
Strong communication skills, advanced listening, oral and written communication skills, and the ability to explain complex problems clearly are valued.
What types of technical skills are necessary?
Hands-on experience with IT networking, including knowledge of IP networking and common IT protocols (SMB, FTP, SNMP, SMTP, etc.) is necessary.
Is there potential for career advancement?
Yes, there is a career advancement path, and the company supports learning opportunities for growth.