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Homeless Outreach Team Manager

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ecocareers

13d ago

  • Job
    Full-time
    Senior Level
  • Government & Politics
    People, HR & Administration
  • London

AI generated summary

  • You must have outreach management experience, skills in client engagement and personalized housing plans, and ability to support clients through and after the housing process.
  • You will manage outreach workers, engage with rough sleepers, create personalized housing plans, build trusting relationships, and assess clients for sustainable housing support.

Requirements

  • - Experience as an Outreach Support Team Manager
  • - Ability to manage and oversee a team of outreach workers
  • - Skills in locating, verifying and engaging with those found to be rough sleeping
  • - Experience in developing personalised housing plans
  • - Ability to build relationships based on trust
  • - Experience in supporting clients in their move into permanent accommodation
  • - Skills in maintaining communication and support for clients after they are housed
  • - Ability to carry out assessments of vulnerable clients
  • - Experience providing sustainable housing support

Responsibilities

  • Manage and oversee a team of outreach workers and ensure goals are being met and monitor performance
  • To locate, verify and engage with those found to be rough sleeping/bedding down in the Borough and support them in whatever way is required to improve their outcomes
  • Set out personalised housing plans to be able to support them throughout their move into permanent accommodation
  • Build relationships based on trust and, once clients are off the streets, they will need to knock on doors, keep up to date with their clients and continue to support them on a sustainable pathway and make sure they are in accommodation for good
  • To provide opportunities for the street population, rough sleepers and homeless people within the district to move into sustainable housing which will provide integration within mainstream society
  • Carry out Assessments of vulnerable clients and provide them with sustainable housing support

FAQs

What are the main responsibilities of the Homeless Outreach Team Manager?

The main responsibilities include managing and overseeing a team of outreach workers, locating and engaging with individuals experiencing rough sleeping, developing personalized housing plans, building trusting relationships with clients, and providing ongoing support to ensure successful transitions into permanent accommodation.

What qualifications or experience are required for this position?

Candidates should have experience in outreach support management, a strong understanding of homelessness prevention strategies, and a background in working with vulnerable populations.

Is there an emphasis on building relationships with clients?

Yes, building relationships based on trust is crucial, as it helps ensure clients receive ongoing support even after they transition into permanent accommodation.

What kind of support will be provided to clients after they are housed?

Continuous support includes regular check-ins, assistance with integration into mainstream society, and ongoing monitoring to ensure clients remain in stable housing.

How does the team measure success in re-housing individuals?

Success is measured by the number of individuals successfully transitioned into permanent accommodation, as well as their long-term stability and integration into the community.

Are there opportunities for professional development within this role?

Yes, there are opportunities for professional development to enhance skills related to outreach, management, and community engagement.

How does the team locate individuals who are rough sleeping?

The team employs various outreach strategies, including direct engagement in common areas where rough sleeping occurs and collaboration with local agencies and services.

Is there a focus on personalized housing plans?

Yes, creating personalized housing plans is a key aspect of the role, as it helps tailor support to each individual’s unique situation and needs.

What is the overarching goal of the Homeless Outreach Team?

The main goal is to end rough sleeping in the borough by providing sustainable and appropriate housing options for those with a history of homelessness.

How does the team handle assessments of vulnerable clients?

Assessments involve evaluating the needs and circumstances of clients to create individualized support strategies that lead to sustainable housing solutions.

ecocareers

Human Resources
Industry
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Mission & Purpose

Ecocareers provides a specialized job search for careers that make a difference. Launched in 2023, the site has already helped hundreds of thousands of job seekers find work in the sustainability sector. It's trusted by leading organizations pioneering sustainability, such as Springer Nature Group, Resource Environmental Solutions LLC, The Nature Conservancy, and the IPCC (The Intergovernmental Panel on Climate Change).