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Hospitality Assistant

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Apple

Yesterday

  • Job
    Full-time
    Entry & Junior Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must be passionate about service, proactive in decision-making, a team player with strong communication skills, eager to succeed, and able to work well under pressure.
  • You will greet guests, serve customers, provide personalized experiences, recommend menu items, maintain hygiene and safety standards, and uphold a positive brand image.

Requirements

  • Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
  • Take initiative and make decisions that are right for our customers
  • Be an excellent team player with great communication skills
  • Have a desire to succeed in your role
  • Possess the ability to work under pressure

Responsibilities

  • Greeting and looking after our guests so they go home delighted
  • Serving customers, ensuring they receive an easy and seamless personalised experience
  • Being knowledgeable about the menu and making recommendations to our guests
  • Representing Compass Group UK&I and maintaining a positive brand image
  • Complying with Food Handling & Hygiene standards
  • Complying with Health & Safety regulations

FAQs

What are the working hours for the Hospitality Assistant position?

The Hospitality Assistant position is contracted to 32 hours per week, with full-time shifts primarily scheduled from Monday to Thursday.

What benefits can I expect as a Hospitality Assistant?

As a Hospitality Assistant, you will enjoy benefits such as operational training and development, a life assurance scheme, personal development opportunities, access to an Employee Assistance Programme, a holiday purchase scheme, and high street discount vouchers.

Is previous experience required for this role?

While previous experience in hospitality may be beneficial, the key requirement is a passion for delivering outstanding service and a willingness to learn.

What should I expect in terms of the work environment?

You will be working in a fast-paced environment as part of a passionate and friendly team where pride in food, brand, and people is emphasized.

How does CH&CO support employee development?

CH&CO is committed to employee development through personalized training opportunities, with a focus on fostering a growing and supportive team.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for progression within the company as it invests in its people and rewards employees who excel in their roles.

What are the key responsibilities of a Hospitality Assistant?

Key responsibilities include greeting guests, serving customers, providing menu recommendations, maintaining a positive brand image, and ensuring compliance with Food Handling, Hygiene, and Health & Safety standards.

What qualities are ideal for a Hospitality Assistant?

An ideal Hospitality Assistant should have a passion for outstanding service, strong decision-making skills for customer satisfaction, excellent communication abilities, a desire to succeed, and the ability to work well under pressure.

What is the company culture like at CH&CO?

CH&CO fosters a culture of diversity, inclusivity, and respect, empowering every individual to reach their full potential and celebrating the unique talents and backgrounds of all team members.

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Apple

Technology
Industry
10,001+
Employees
1976
Founded Year

Mission & Purpose

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity.