FAQs
What is the primary role of the Housekeeper in the Acute Medical Unit?
The primary role of the Housekeeper is to assist in achieving the highest possible standard of cleanliness, minimizing the risk of cross infection to patients, staff, and visitors, while ensuring a clean, safe, and comfortable environment within the ward.
What qualities are essential for a Housekeeper in this position?
Good communication skills, the ability to work independently and as part of a team, and a commitment to supporting the department's ward area team are essential qualities for this role.
Are there any specific duties that a Housekeeper will perform?
Yes, duties include welcoming and guiding visitors, transporting equipment and information, responding to general inquiries, maintaining confidentiality, handling informal complaints, and assisting with the training of staff involved with Housekeeping Services.
Is there an opportunity for career growth within this position?
Yes, The QEH provides opportunities for learning and growth through recognized education and apprenticeships, fostering a supportive environment for staff development.
How does this position contribute to the overall mission of The QEH?
The Housekeeper plays an important role in ensuring a clean, safe, and comfortable environment for patients and their families, directly supporting The QEH's mission to provide the best possible care at all times.
What facilities and resources are available to staff at The QEH?
The QEH boasts newly built education and training facilities, modern award-winning centers, and a supportive team atmosphere that emphasizes staff recognition and community spirit.
Who can I contact for more information about the Housekeeper position?
You can contact Mandi-Lee English, the Ward Manager, at mandi-lee.english@qehkl.nhs.uk or by phone at 01553 613870 for further details or to arrange an informal visit.