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Housekeeper - Evening

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  • Job
    Full-time
    Entry & Junior Level
  • Healthcare
    Facilities Management

Requirements

  • Good level of basic education – able to demonstrate literacy, numeracy, and comprehension skills
  • Previous Housekeeping Experience
  • NVQ level 1
  • Basic food Hygiene
  • Customer Service Experience
  • Hygiene COSSH procedures
  • NHS experience
  • Infection prevention and control
  • Able to use own initiative to cope in a variety of situations
  • Good time management skills able to plan and prioritise time and workload
  • Able to deal confidently and professionally with members of the public and staff

Responsibilities

  • Vacuum/mop sweep/damp mop/spot clean/spray buffing of floor surfaces, using machinery as required.
  • High and low dust (including skirting boards/window ledges/curtain rails/notice boards/picture frames/furniture/doors and door stays)
  • Vacuum carpeted areas, daily removal of spots or stains, and shampooing of carpets using machinery on housekeeping supervisor instruction.
  • Collection and tagging of all rubbish, removing bags, clinical waste bins, sharps bins and flattened cardboard containers to designated collection points.
  • Ensure waste is correctly segregated at the collection point, and placed into locked containers, as required by Trust policy.
  • Replace bags on stands/containers, with the correct colour code, and ensure that containers are clean.
  • Damp dust lockers, over-bed tables, chairs, beds, ledges, over-bed lights, pipes, radiators (remove cages as instructed) bed and locker wheels.
  • Attend to deep clean requests throughout the hospital
  • Damp dust/polish desks, furniture, fittings at nurse station and in offices, day room, and any other ancillary rooms attached to the area.
  • Damp clean all office equipment i.e telephones.
  • Clean baths, showers, and hand basins, polish all chromium fittings.
  • Clean lavatories inside and outside of bowl, clean seat, handle, cistern and surrounding area, including sanitary bin.
  • Ensure that lavatory brushes and holders are thoroughly clean after use.
  • Replenish paper hand towel containers, toilet roll containers, hand soap, hand cream and hand gel dispensers with appropriate consumables.
  • Ensure that all containers are clean inside and out.
  • Clean and polish mirrors and glass on doors and partitions.
  • Wipe down (sanitise) light switches, electrical sockets and electrical trucking
  • Clean/Remove spots and splashes from paintwork on doors and walls.
  • Assist with curtain changing.
  • Infected rooms should be cleaned as instructed by ward sister/ housekeeping supervisor and following the procedure laid down in agreement with Infection Control.
  • All cleaning equipment should be maintained in a clean and hygienic condition, and guidelines for correct storage of equipment and materials must be adhered to. Faulty electrical equipment must be removed from use, and reported to the ward charge nurse/ housekeeping supervisor immediately.
  • Monitors stock control.
  • A ‘follow up’ clean of surfaces contaminated by body fluid spillage will be carried out after the initial clean by nursing staff (see Trust policy on dealing with spillage).
  • Assist with catering duties where applicable, prepare and serve continental style breakfast to all patients if applicable.
  • Prepare and serve drinks to patients as required. Collect wash and change patient water jugs. (In absents of ward host) Collect, rinse and load ward dishwasher with dirty crockery and cutlery from patient breakfast service.
  • Hand outpatient menus and take orders for lunch service ensuring that the menu summary collation sheet for patients including special diets is completed as required. (In absents of ward host)
  • Patient privacy and confidentiality must be respected at all times.
  • Undertake any reasonable request issued by Supervisor/Manager.
  • Food serving on ward level may be required.

FAQs

What is the primary responsibility of a housekeeper in the hospital?

The primary responsibility of a housekeeper in the hospital is to maintain a safe, clean, and comfortable environment for patients, ensuring high standards of cleanliness in all hospital areas.

Is prior housekeeping experience required for this position?

Previous housekeeping experience is desirable, but it is not essential as full training will be provided.

What kind of training will be provided?

Full training will be given, including instruction on COSHH, BICs, colour coding, and infection control procedures.

Are there specific cleaning tasks that housekeepers are responsible for?

Yes, housekeepers are responsible for a variety of cleaning tasks including vacuuming, dusting, cleaning lavatories, replenishing consumables, and ensuring waste is correctly segregated.

What are the working hours for this housekeeping role?

The role is specifically for evening shifts.

Is customer service experience important for this job?

Yes, customer service experience is essential as housekeepers need to interact confidently and professionally with patients and staff.

Will housekeepers have to assist with food service?

Yes, some food service may be required, including preparing and serving meals and beverages to patients as needed.

Do housekeepers need to have special qualifications or certifications?

A good level of basic education is essential, and NVQ level 1 and basic food hygiene certifications are desirable but not mandatory.

How does Frimley Health NHS Foundation Trust support its staff?

The Trust is committed to improving health and care services and invests in its staff and facilities, offering training and development opportunities.

What values guide the staff at Frimley Health NHS Foundation Trust?

The Trust is guided by three core values: Committed to Excellence, Working Together, and Facing the Future.

Our vision is to be a leader in health and wellbeing, delivering exceptional services for our communities.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

Frimley Health NHS Foundation Trust (FHFT) has an outstanding reputation and a proud record of achievement. As well as a performing, well led and ambitious Foundation Trust, we have exciting times ahead of us. The Trust’s vision is to lead in delivering exceptional health and well being services to our communities. Turning our vision into reality, we are continuing to make significant invest in our infrastructure and facilities, striving for excellence and empowering our people to deliver excellence. Providing a supportive, dynamic MDT working environment, allowing our teams to deliver high quality patient care and achieving work life balance, whilst encouraging continuous professional development. We are proud of the ambitions laid out in our strategy, Our Future FHFT, including our vision to be a leader in Health & Wellbeing, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. Services are delivered from three main hospital sites: Frimley Park Hospital (Camberley) Heatherwood Hospital (Ascot) Wexham Park Hospital (Slough) Additionally, the Trust delivers outpatient and diagnostic services from Aldershot, Farnham, Fleet, Windsor, Maidenhead and Bracknell bringing a range of services closer to these communities. We are also proud to host the Defence Medical Group South East at Frimley Park with military surgical, medical and nursing personnel working alongside the hospital's NHS staff providing care to patients in all specialties. We have also made significant investment in our quality improvement and digital programmes to support our vision and we will ensure that we achieve our aim of providing the highest quality healthcare to our patients. Our new EPR – Epic – went live in June 2022 and we are already beginning to reap the benefits of this ambitious investment. Our three core values, and the behaviours that support them, guide everything we do and set out what we expect of our staff in the way they treat patients.

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