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Housekeeping Attendant for Conrad Dubai

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Hilton

Sep 14

Applications are closed

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Hospitality & Retail
    Facilities Management
  • Dubai

Requirements

  • - Planning and organizing
  • - Good oral and written communication
  • - Previous experience in Laundry
  • - Good interpersonal skills
  • - Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • - Committed to delivering a high level of customer service
  • - Excellent standards of clean

Responsibilities

  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
  • Provide excellent guest service
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output uniform and linen, among others
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
  • Control makes monthly Lost and Found and donations
  • Check the uniforms and send for cleaning and/or repair
  • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
  • Makes daily guest clothing release of guests that use the laundry service
  • Makes monthly closing of Laundry expenses and provision of same
  • Replaces Laundry Attendant in case of holidays, days off or absences

FAQs

What is the role of a Housekeeping Attendant at Conrad Dubai?

The Housekeeping Attendant at Conrad Dubai supports all Housekeeping and Laundry operations, manages guest requests, delegates tasks among team members, and ensures an exceptional experience for guests.

What are the main responsibilities of a Housekeeping Attendant?

The main responsibilities include maintaining high operating standards, monitoring team performance, providing excellent guest service, managing room availability, checking guest preferences, coordinating laundry services, and handling documentation and reports related to the Housekeeping department.

What qualifications or skills are required for this position?

Required qualifications include planning and organizing skills, good communication abilities, previous experience in Laundry, excellent interpersonal skills, proficiency with computers and Microsoft Office, a commitment to customer service, and high cleanliness standards.

Is prior experience in housekeeping or laundry required?

Yes, previous experience in Laundry is preferred for the Housekeeping Attendant position.

What type of work environment can I expect at Conrad Hotels & Resorts?

Conrad Hotels & Resorts offers a contemporary work environment focused on sophisticated amenities and personalized service with a strong emphasis on teamwork and guest satisfaction.

Are training and development opportunities available for Housekeeping Attendants?

Yes, the role includes a strong emphasis on training and teamwork to ensure all Housekeeping and Laundry team members meet high standards.

What type of service does Conrad Dubai emphasize for guests?

Conrad Dubai emphasizes instinctive, discreet service enhanced by innovation to provide exceptional travel experiences for guests.

Will Housekeeping Attendants be required to manage guest requests for special occasions?

Yes, Housekeeping Attendants are responsible for handling guest requests for special occasions, such as arranging flowers and providing special linen services.

Is teamwork important in this role?

Yes, teamwork is essential as Housekeeping Attendants work closely with other team members to ensure efficient operations and guest satisfaction.

What software skills are preferred for this job?

Proficiency at an intermediate level with computers and computer programs, including Microsoft Office, is preferred for the Housekeeping Attendant position.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay

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