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Housekeeping Attendant for Conrad Dubai

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Hilton

Jan 22

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Facilities Management
  • Dubai

Requirements

  • Planning and organizing
  • Good oral and written communication
  • Previous experience in Laundry
  • Good interpersonal skills
  • Proficiency, at intermediate level, with computers and computer programs, including Microsoft Office
  • Committed to delivering a high level of customer service
  • Excellent standards of clean

Responsibilities

  • Ensure consistently high operating standards in every area of Housekeeping and Laundry, as identified by the hotel brand standards
  • Monitor the appearance, standards, and performance of all Housekeeping and Laundry Team Members with an emphasis on training and team work
  • Provide excellent guest service
  • Actively works on availability and release of Rooms for Guest Service along with Floor Housekeeping Supervision
  • Manages the controls of the Housekeeping department, such as: frequency of employees, release of master keys, book incident, input and output input and output uniform and linen, among others
  • Responsible for checking daily the guest information in CRM and ensure that the preferences and requests of the same are met on time
  • Request flowers for special occasions (marriage, death, maternity ...). Besides providing embroidery for special linen (wedding and pampering)
  • Control makes monthly Lost and Found and donations
  • Check the uniforms and send for cleaning and / or repair
  • Coordinates and controls all traffic of documents and people within the department. Does releases linen of Laundry daily
  • Makes daily guest clothing release of guests that use the laundry service
  • Makes monthly closing of Laundry expenses and provision of same
  • Replaces (a) Laundry Attendant in case of holidays, days off or absences

FAQs

What are the primary responsibilities of a Housekeeping Attendant at Conrad Dubai?

The primary responsibilities include supporting all Housekeeping and Laundry activities, ensuring high operating standards, monitoring team performance, providing excellent guest service, managing room availability, and coordinating various operational tasks within the department.

Is previous experience in laundry necessary for this position?

Yes, previous experience in laundry is preferred for the Housekeeping Attendant role.

What skills are essential for a Housekeeping Attendant at Conrad Dubai?

Essential skills include planning and organizing, good oral and written communication, good interpersonal skills, and proficiency with computers and Microsoft Office.

Will I be required to manage guest requests and special occasions?

Yes, the Housekeeping Attendant is responsible for checking guest information and ensuring their preferences and requests are met on time, including special occasions like weddings and anniversaries.

What type of environment can I expect working in Housekeeping at Conrad Dubai?

You can expect a collaborative environment where team members work together to deliver exceptional service, with an emphasis on high operating standards and training.

What is the focus of Conrad Hotels & Resorts regarding guest service?

Conrad Hotels & Resorts focuses on providing instinctive, discreet, and innovative guest service to create exceptional travel experiences.

Are there any specific technology requirements for the Housekeeping Attendant position?

Yes, candidates should have intermediate proficiency with computers and be familiar with Microsoft Office programs.

Will the Housekeeping Attendant be responsible for staff training?

Yes, monitoring the appearance, standards, and performance of all Housekeeping and Laundry Team Members, with an emphasis on training and teamwork, is part of the role.

How does the Housekeeping Attendant contribute to guest satisfaction at Conrad Dubai?

By ensuring that all guest requests and preferences are met promptly, providing excellent guest service, and maintaining high cleanliness standards throughout the hotel.

What is the company culture like at Hilton?

Hilton emphasizes a culture that values team members, promotes exceptional guest service, and fosters a collaborative and innovative work environment.

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay

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