FAQs
What are the primary responsibilities of a Housekeeping Supervisor?
A Housekeeping Supervisor is responsible for allocating work duties to team members, performing routine inspections of rooms, reporting maintenance issues, managing training for room attendants, and ensuring adherence to hotel brand standards, among other tasks.
What qualifications are necessary to apply for the Housekeeping Supervisor position?
Candidates should have previous experience in a Housekeeping supervisory role, a successful track record of managing a team, strong organizational and communication skills, attention to detail, and proficiency with computers and programs like Microsoft Office.
Is guest service a part of the Housekeeping Supervisor role?
Yes, providing excellent guest service, including accommodating VIPs and special requirements, is a key responsibility of the Housekeeping Supervisor.
What types of projects does a Housekeeping Supervisor manage?
A Housekeeping Supervisor manages scheduling and supervising deep cleaning projects and special tasks related to the maintenance and cleanliness of hotel areas.
What is Hilton’s vision as a company?
Hilton’s vision is “to fill the earth with the light and warmth of hospitality,” which unites their team to create remarkable hospitality experiences for guests.
Will I be working independently as a Housekeeping Supervisor?
No, you will be working as part of a team, collaborating with other team members to ensure high standards of cleanliness and guest service.
What level of experience is preferred for candidates applying for this position?
Previous experience in a Housekeeping supervisory role is preferred.
What qualities does Hilton look for in a Housekeeping Supervisor?
Hilton seeks individuals who exhibit a positive attitude, strong organizational skills, a passion for exceptional guest service, and effective communication abilities.
Are there opportunities for training in this role?
Yes, managing and training room attendants and team members is a part of the Housekeeping Supervisor’s responsibilities.
What is the work environment like at Hilton?
Hilton offers a dynamic work environment focused on exceptional guest experiences, teamwork, and maintaining high hospitality standards.