FAQs
What is the primary role of the HR Benefits Specialist?
The HR Benefits Specialist delivers outstanding customer service to employees and retirees, providing support in areas such as health, retirement, life insurance, disability leave management, and other benefits.
Who does the HR Benefits Specialist report to?
The HR Benefits Specialist reports directly to the HR Benefits Team Lead.
What types of communication will the HR Benefits Specialist use?
The HR Benefits Specialist will use multiple methods of communication, including phone calls and emails, to resolve issues and inquiries.
What are the key responsibilities of this role?
Key responsibilities include supporting benefit inquiries, guiding communication between employees and vendors, answering customer calls, performing administrative tasks, handling enrollment processes, and ensuring compliance with regulations like ERISA, COBRA, and HIPAA.
What qualifications are required for this position?
A high school diploma or GED is required, with a Bachelor's Degree in HR or Business preferred. Experience with computer systems such as Microsoft and Workday is also necessary.
Will there be opportunities for career growth in this role?
Yes, PPG offers opportunities for career growth and development in a fulfilling workplace environment.
What does PPG value in its employees?
PPG values integrity, professionalism, commitment, diversity, and continuous improvement in its employees.
Are there specific employee benefits provided?
Yes, PPG has employee benefits programs designed to support the health and well-being of employees, which will be discussed during the hiring process.
What measures are taken to ensure equal opportunity in hiring?
PPG provides equal opportunity to all candidates and employees, considering all qualified applicants without regard to various personal attributes such as sex, race, age, and disability status.
What is the work schedule for the HR Benefits Specialist?
The HR Benefits Specialist will work a hybrid schedule.
How can applicants get assistance during the application process if they have a disability?
Applicants can email recruiting@ppg.com for assistance in completing their application due to a disability.