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HR Experience Manager - US

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Deel

2mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • United Kingdom, +15
    Remote

AI generated summary

  • You have 5+ years in international HR, local qualifications a plus, strong analytical and data-driven skills, and experience with ticketing tools like JIRA or Zendesk.
  • You will manage the EOR employee lifecycle, provide HR support, handle onboarding/off-boarding, generate reports, and ensure a high-touch local experience for employees.

Requirements

  • 5+ years of International HR professional experience in a high-volume and fast paced environment
  • Local HR qualifications and certifications are a plus
  • Strong analytical skills: identify, scope and resolve complex and sensitive HR issues
  • Data driven: you challenge status quo and strive to improve response times and employee experience
  • Experience using JIRA, Zendesk, Intercom or other ticketing tools is a plus

Responsibilities

  • Being our in house HR expert for your country, and handling all complex people related matters as they may relate to the EOR employee lifecycle at Deel
  • Owning and drive EOR employee lifecycle: onboarding/off-boarding, orientation, employee support, performance management, payroll, benefits
  • Providing a high-level of support to our EOR employees, being the first point of contact for any HR related queries
  • Admin support: generation of reports, employment verification letters, HRIS administration
  • Providing a high touch local experience where required, and helping the product and operations team create systems that can scale with Deel

FAQs

What is the role of the HR Experience Manager at Deel?

The HR Experience Manager is responsible for handling HR-related matters for EOR employees, managing the employee lifecycle, providing support for onboarding/off-boarding, performance management, payroll, and benefits, and being the first point of contact for HR queries.

What qualifications do I need to apply for this position?

Candidates should have 5+ years of international HR experience in a fast-paced environment, and local HR qualifications and certifications are a plus.

What kind of work environment can I expect at Deel?

Deel offers a diverse and inclusive remote work environment, where employees can work flexibly, including access to WeWork spaces where available.

Is experience with ticketing tools necessary for this role?

While not mandatory, experience using JIRA, Zendesk, Intercom, or other ticketing tools is considered a plus.

What kind of support does Deel provide for employees?

Deel provides a high level of support to EOR employees, including HR assistance, report generation, and employment verification, ensuring a high-touch local experience where required.

Are there benefits associated with this position?

Yes, Deel offers competitive pay, stock grant opportunities, additional perks based on employment status and country, and provided computer equipment tailored to the role.

How does Deel ensure diversity and inclusion within the workplace?

Deel is an equal-opportunity employer committed to cultivating a diverse and inclusive workplace that reflects various backgrounds, experiences, and perspectives.

What should I do if I require accommodations during the recruitment process?

If you require accommodations, please inform the Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation needed to ensure your equal participation.

Deel helps businesses hire anyone, anywhere. It's global payroll for employees and contractors from around the world.

Finance
Industry
501-1000
Employees
2019
Founded Year

Mission & Purpose

Deel is the all-in-one HR platform for global teams. It helps companies simplify every aspect of managing an international workforce, from culture and onboarding, to local payroll and compliance. Deel works for independent contractors and full-time employees in more than 150 countries, compliantly. And getting set up takes just a few minutes. Today, Deel serves over 15,000 customers from SMBs to publicly traded companies.