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HR Manager

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Amazon

22d ago

  • Job
    Full-time
    Senior & Expert Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Obetz

AI generated summary

  • You need a bachelor's degree, 5+ years in HR leadership, experience with 2000+ hourly employees, and a master's or MBA in HR. Proven success in mentoring HR teams in relevant environments is essential.
  • You will lead teams to enhance employee experience, ensure compliance, partner with leaders on HR matters, monitor sentiment data, and manage organizational change while developing talent.

Requirements

  • Bachelor's degree
  • 5+ years of human resources leadership or a mix of equivalent leadership experiences
  • Master's Degree or MBA in HR Management
  • Experience supporting hourly employee client groups with employee populations of 2,000+
  • Experience in a call center, distribution center, or manufacturing environment
  • Resume that shows steady progression in HR Management for the last 7-10+ years
  • Demonstrated success in stretch assignments that are evidence of superior performance in previous roles
  • Prior experience leading, coaching, and mentoring direct reports and leading large HR teams with talented HR professionals
  • Prior experience supporting large hourly employee client groups (distribution, manufacturing, or call center environments)

Responsibilities

  • Lead your team to mitigate risks, leverage company tools appropriately, make high-judgment decisions and elevate the employee experience every day. Ensure practices comply with company policies, procedures and federal, state and provincial laws or regulations.
  • Partner with Business Leader(s) and jointly own the decisions for all people related matters. Create a culture of engagement where employees feel safe, valued, supported and respected. Leverage your HR knowledge and experience to make recommendations and decisions.
  • Coach and develop all levels of the HR team and operations partners. Establish talent management and development mechanisms, and hold teams accountable to equitably selecting, retaining, developing, and optimizing the performance and engagement of their teams. Act quickly when performance is not meeting expectations and effectively prioritize performance conversations.
  • Stay up-to-date on employee sentiment. Routinely review employee sentiment data using company tools, reporting and feedback mechanisms to understand trends, inform decisions, and address opportunities negatively impacting culture. Hold leaders and teams accountable to delivering a positive employee experience and implement action plans to drive engagement.
  • Champion, lead and follow-up on organizational and operational change. Engage with your team often, manage stakeholder relationships, remove barriers that impede adoption of change, and model positive change management behaviors.

FAQs

What qualifications are required for the HR Manager position?

A Bachelor's degree is required, and a Master's Degree or MBA in HR Management is preferred.

How many years of experience are needed for this role?

A minimum of 5 years of human resources leadership or a mix of equivalent leadership experiences is required.

What is the focus of the HR Manager's responsibilities?

The HR Manager will drive employee engagement, safety, diversity, equity and inclusion, talent management, employee relations, organizational effectiveness, and workforce planning.

What types of employee populations will I be supporting in this role?

The HR Manager will support hourly employee client groups, typically with populations of 2,000+.

Are there specific industries where experience is preferred for this position?

Yes, experience in a call center, distribution center, or manufacturing environment is preferred.

What opportunities for career development are available for HR professionals within Amazon?

Amazon’s NACF PXT is a talent cultivator, allowing HR professionals to gain experience and expertise that can lead to growth in various business lines across Amazon.

What kind of team dynamics can I expect in this role?

You will lead a team of HR employees at various stages of their careers, and the role requires collaboration with support teams such as safety, finance, and operations.

Will I be responsible for coaching and developing HR team members?

Yes, you will coach and develop all levels of the HR team and operations partners and establish mechanisms for talent management and development.

What is the work environment like in the Fulfillment Centers?

Fulfillment Centers are fast-paced environments that utilize robotics, scanning machines, and computer systems to deliver millions of items daily.

How does Amazon support diversity and inclusion in the workplace?

Amazon is committed to creating an inclusive culture that empowers all employees and does not discriminate based on race, gender, sexual orientation, or other protected statuses.

Is there support for employees with disabilities during the hiring process?

Yes, Amazon provides workplace accommodations for individuals with disabilities during the application and hiring process.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.