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HR Navigator

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Corewell Health

27d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Grand Rapids

AI generated summary

  • You need a bachelor's in Business Administration or HR, plus 2 years of relevant HR experience. PHR or SPHR certification is preferred.
  • You will partner with leaders on team member issues, provide HR guidance, support culture initiatives, conduct investigations, track cases, and assist with navigation of HR systems and policies.

Requirements

  • Required
  • Bachelors degree or equivalent in Business Administration, Human Resources, or related field
  • 2 years of relevant experience in leadership, HR generalist, or related area
  • Preferred
  • Professional in Human Resources (PHR) - Human Resource Certification Institute
  • Senior Professional in Human Resources (SPHR) - Human Resource Certification Institute

Responsibilities

  • Establishes and maintains effective, collaborative working relationships with assigned client groups. Responsible for partnering with leaders on team member relation issues, such as performance coaching, policy interpretation, culture issues, HR initiatives, and ServiceNow guidance. Where appropriate, will leverage Knowledge Articles, Corewell Health policy, values, and scripts for consistent and accurate guidance. Provides exceptional customer service through timely interactions, proactive thinking and follow up with leaders. Advises on matters related to employment such as transfers, promotions, demotions, performance correction, performance evaluations, job classifications, etc., ensuring equitable treatment of all team members. Collaborates with HR Business Partners in helping leaders develop and sustain a positive and engaged culture. Responsible for assessing cultural issues, recommending, and performing solutions to help improve/enhance team member effectiveness, team culture, and team dynamics. Navigates team member concerns with minimal complexity regarding employment-related matters such as situations where investigations are required to determine the details that occurred (i.e. timecard fraud, sleeping on the job, social media concerns, misconduct, etc.); partners with Fact Finders on larger, more complex cases as needed. Documents investigation and counseling activities, analyzes, recommends, and tracks resolutions. Collaborates with the team member relations team to ensure consistency in guidance and daily practice. Supports leaders in navigating interaction with HR COEs to help resolve team member issues. Acts as the primary contact for COEs when unique team member situations arise. Responsible for tracking cases in ServiceNow and sharing relevant metrics. Will use data to help raise up awareness of what is working well and where focus should occur. Assist in answering leader Workday and Service Now navigation and transaction questions.

FAQs

What is the primary focus of the HR Navigator role?

The primary focus of the HR Navigator role is to support leadership in the CFO division with coaching on team member performance and behavioral concerns, policy interpretation, culture issues, and providing guidance on Workday and ServiceNow.

What qualifications are required for the HR Navigator position?

A Bachelor's degree or equivalent in Business Administration, Human Resources, or a related field, along with 2 years of relevant experience in leadership, HR generalist, or a related area is required.

Are there any preferred qualifications for the HR Navigator role?

Yes, preferred qualifications include Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification from the Human Resource Certification Institute.

What type of work environment can I expect at Corewell Health?

Corewell Health promotes an interconnected, collaborative culture where team members are encouraged to bring their whole selves to work and is committed to diversity, equity, and inclusion.

What benefits are offered to employees at Corewell Health?

Corewell Health offers a comprehensive benefits package, including an on-demand pay program, discounts on various services, optional identity theft protection, retirement options, and eligibility for benefits determined by employment type and status.

What are the working hours for the HR Navigator role?

The working hours for the HR Navigator role are from 8:00 a.m. to 5:00 p.m., Monday to Friday.

Is there a drug-free workplace policy at Corewell Health?

Yes, Corewell Health requires a drug-free workplace and compliance with vaccination requirements if in an on-site or hybrid workplace category.

How does Corewell Health approach support for team members needing accommodations?

Corewell Health is committed to supporting prospective team members who require reasonable accommodations for the job application process, job performance, or to enjoy equal benefits and privileges of employment due to disabilities, pregnancy, or sincerely held religious beliefs.

How can I apply for the HR Navigator position if I am currently a Corewell Health team member?

Current Corewell Health team members should apply through the "Find Jobs" option in their Workday team member account.

What type of relationship is the HR Navigator expected to maintain with client groups?

The HR Navigator is expected to establish and maintain effective, collaborative working relationships with assigned client groups, partnering with leaders on various HR-related issues.

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Corewell Health

Improve health, instill humanity and inspire hope.

Science & Healthcare
Industry
10,001+
Employees
2022
Founded Year

Mission & Purpose

CoreWell Health is an organisation dedicated to promoting holistic health and well-being through integrative healthcare services and educational resources. Their ultimate mission is to empower individuals to achieve optimal health and vitality by addressing physical, mental, and emotional aspects of wellness. The purpose of CoreWell Health is to provide comprehensive and personalised healthcare solutions that combine conventional medicine with complementary therapies such as nutrition counselling, chiropractic care, acupuncture, and mental health support. They aim to educate and support their clients in making informed decisions about their health, promoting long-term wellness and a balanced lifestyle.