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HR Partner, World Wide Amazon Stores (WWAS), WWAS G&A HRP

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Amazon

15d ago

  • Job
    Full-time
    Senior Level
  • Consulting
    People, HR & Administration
  • Seattle
    Remote

AI generated summary

  • You need a Bachelor's in HR, 5 years' experience, a Master's is a plus, strong problem-solving skills, project management, and the ability to thrive under pressure in a matrixed environment.
  • You will support managers with employee relations, performance management, talent development, and compensation while enhancing employee experience through programs and training initiatives.

Requirements

  • Bachelor’s in Human Resources or related field
  • 5 years of relevant Human Resources experience
  • Master's degree in HR or related field
  • Business and HR acumen, including strong problem solving skills, high judgment, critical thinking and analysis.
  • Experience driving recommendations and prioritization.
  • Experience working in a highly matrixed organization.
  • Project management and execution skills.
  • Coaching and consulting skills.
  • Thrives in a high-pressure environment and able to manage multiple simultaneous priorities.
  • Possesses intellectual curiosity; brings insight into the team & business.

Responsibilities

  • Managers collaborate using different communication channels with the HR Partners to support sensitive and often complex employee issues including disciplinary and performance processes. These channels can include 1:1s, multiple stakeholder meetings, as well as scalable learning formats (circles, lunch and learn sessions etc.) to educate Managers on relevant people matters. The HRP will act as an influential partner in helping managers with talent management processes, people development, and employee relations concerns. Thanks to their visibility across businesses and their access to data on managers’ and employees’ requests, HRPs are in a position to spot trends and identify emerging needs and address them with innovative people programs, tools and processes.
  • Employee Relations & Support:
  • Channel transactional inquiries to HRS Tier1/Tier2. Respond to non-routine inquiries from employees and managers.
  • Process ownership for Employee Relations management, including disciplinary & performance improvement & exit management.
  • Consult managers on people matters that require in-depth knowledge of policies, procedures and local legislation.
  • Coordinate with the legal department and the ER POC on ER matters, and conduct investigations.
  • Performance management:
  • Work with people managers end to end on performance management cases. This includes consulting on performance concerns, supporting managers when starting the process and finalizing separation agreements.
  • Analyze data and observations across the organization, highlighting trends and recommending/driving solutions, as appropriate.
  • Talent Management and People Development Consulting:
  • Consult Managers on Compensation matters compensation planning, and during off cycle and exception compensation requests, thanks to their deep knowledge of Amazon’s compensation philosophy.
  • Coach, train and guide managers during Talent Management processes, particularly in developing toolkit and communications that help managers to be self-sufficient with Talent Reviews.
  • Support managers and employees in identifying training opportunities to further develop functional and managerial skills.
  • Guide people managers with career conversations, Development Plans/Career Growth Plans and other development initiatives.
  • HR General:
  • Act as stewards of the employee experience and Amazon “culture keepers”. Act as POC and Program Manager for people tools, processes, programs or projects. Manage implementation and review of those.
  • Design and deliver Manager Education Programs (Circles, ‘lunch and learn’, trainings, new leader assimilation etc.) to further drive collective education and manager effectiveness.
  • Complete cross functional projects and develop programs that improve the employee experience and increase manager capability.

FAQs

What is the minimum education requirement for the HR Partner position?

The minimum education requirement is a Bachelor's degree in Human Resources or a related field.

How many years of relevant Human Resources experience are required for this role?

A minimum of 5 years of relevant Human Resources experience is required.

What are the primary responsibilities of an HR Partner at Amazon?

The primary responsibilities include providing HR advice to managers, handling employee relations and performance management, consulting on talent management and people development, and designing manager education programs.

Is a Master's degree preferred for this position?

Yes, a Master's degree in HR or a related field is preferred.

What skills are important for success in the HR Partner role?

Important skills include business and HR acumen, problem-solving skills, coaching and consulting abilities, project management, and the ability to thrive in a high-pressure environment.

How does the HR Partner contribute to employee relations?

The HR Partner provides support in handling non-routine inquiries, manages employee relations processes, consults managers on policy matters, and coordinates with the legal department on investigations.

What type of programs might an HR Partner design and deliver?

An HR Partner might design and deliver Manager Education Programs such as training sessions, lunch and learns, and new leader assimilation programs.

Does Amazon promote a diverse and inclusive workplace?

Yes, Amazon is committed to a diverse and inclusive workplace and is an equal opportunity employer.

How are compensation and benefits determined for this role?

Compensation reflects the cost of labor across various U.S. geographic markets and is based on factors such as market location, job-related knowledge, skills, and experience.

What type of work environment does the HR Partner position offer?

The work environment is dynamic and may involve managing multiple simultaneous priorities in a high-pressure setting.

How can applicants learn more about the hiring process and accommodations?

Applicants can visit the Amazon hiring process accommodations page for information on workplace adjustments and support.

What are some key areas of focus for the HR Partner?

Key areas of focus include increasing manager capability, driving education on people programs, and addressing emerging needs through innovative HR solutions.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.