Logo of Huzzle

HR Process Improvement Manager

image

U-Haul

Jan 22

Applications are closed

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Business, Operations & Strategy
  • Phoenix

Requirements

  • Strong expertise in project management and process optimization.
  • Knowledge of HR functions, operations, and systems.
  • Proficiency in process improvement methodologies such as Lean, Six Sigma, or Agile.
  • Familiarity with automation technologies (e.g., RPA, AI tools, etc.).
  • Exceptional analytical, problem-solving, and decision-making abilities.
  • Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams.
  • Adaptability to manage competing priorities in a fast-paced environment.
  • Creativity and forward-thinking mindset to champion innovation.
  • Bachelor’s degree in Human Resources, Business Administration, Information Technology, or related field.
  • Proven experience in process improvement, project management, or HR technology implementation.
  • Certifications such as PMP, Lean Six Sigma, or Agile Practitioner are a plus.

Responsibilities

  • Focuses on identifying, managing, and implementing HR process improvements through strategic project management and cross-functional collaboration.
  • Analyze existing HR workflows, identify inefficiencies, and design optimized processes to improve accuracy, efficiency, and employee experience.
  • Oversee the end-to-end management of HR process improvement initiatives, ensuring projects are delivered on time, within budget, and aligned with organizational goals.
  • Facilitate the successful adoption of new processes by developing and executing robust change management strategies.
  • Partner with HR teams, leadership, and other stakeholders to align project goals with business objectives.
  • Develop training materials and process documentation to ensure smooth implementation and sustainability of improvements.
  • Identify opportunities for automation and implement tools, such as robotic process automation (RPA), and AI-driven solutions, to enhance efficiency.
  • Develop frameworks to encourage creative problem-solving, enabling teams to think outside the box in addressing HR challenges.
  • Use analytics to identify trends, monitor performance metrics, and guide automation initiatives.
  • Pilot innovative solutions in collaboration with HR teams, iterating based on results to scale impactful ideas.

FAQs

What is the primary role of the HR Process Improvement Manager?

The primary role of the HR Process Improvement Manager is to drive operational excellence and efficiency within the Human Resources department by enhancing HR systems, streamlining workflows, and delivering innovative solutions to optimize organizational performance.

What are the key responsibilities of the HR Process Improvement Manager?

The key responsibilities include managing HR process improvements through project management, analyzing workflows for optimization, overseeing change management strategies, engaging stakeholders, developing training materials, and implementing automation and innovative HR solutions.

What qualifications are required for this position?

Candidates should have a bachelor's degree in Human Resources, Business Administration, Information Technology, or a related field, along with expertise in project management, process optimization, and familiarity with automation technologies. Certifications such as PMP, Lean Six Sigma, or Agile Practitioner are a plus.

What skills are desired for the HR Process Improvement Manager role?

Desired skills include strong analytical and problem-solving abilities, exceptional communication and interpersonal skills, proficiency in process improvement methodologies, adaptability to manage priorities in a fast-paced environment, and a creative mindset for championing innovation.

What are the key metrics for success in this role?

Key metrics for success include the reduction in process inefficiencies and cycle times, return on investment from automation initiatives, successful implementation of process improvements, adoption rates of new processes by HR teams, and employee satisfaction with enhanced HR service delivery.

What types of technology will the HR Process Improvement Manager work with?

The HR Process Improvement Manager will work with various technologies, including robotic process automation (RPA), artificial intelligence (AI) tools, and data analytics to enhance HR efficiency and effectiveness.

Are there specific training opportunities provided for this role?

Yes, the company offers valuable on-the-job training, a tuition reimbursement program, and free online courses for personal and professional development through U-Haul University®.

What benefits does U-Haul offer to employees?

U-Haul provides comprehensive benefits, including full medical coverage, dental and vision plans, wellness programs, gym reimbursement, career stability, opportunities for advancement, a 401(k) savings plan, and various health and wellness resources.

What is the work environment like for this position?

The work environment is characterized by a culture of health and wellness, with a focus on collaboration, innovation, and operational excellence within the HR department.

What is U-Haul's stance on equal opportunity employment?

U-Haul is an equal opportunity employer, considering all applications for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other basis protected by applicable law. Individual accommodations are available upon request during the selection process.

Since 1945, U-Haul has been serving do-it-yourself movers and their households.

Retail & Consumer Goods
Industry
10,001+
Employees
1945
Founded Year

Mission & Purpose

U-Haul serves millions of do-it-yourself household moving customers annually. Our primary service objective is to provide a better and better product and service to more and more people a lower and lower cost. Since 1945, U-Haul has been the choice for the do-it-yourself mover. U-Haul customers'​ patronage has enabled the Company to maintain the largest rental fleet in the do-it-yourself moving industry which includes trucks, trailers and towing devices. U-Haul also offers storage throughout North America. The Company provides industry leading moving and storage boxes and an extended line of packing supplies to protect customer possessions. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket. The Company supplies alternative-fuel for vehicles and backyard grills as one of the nation’s largest retailers of propane. U-Haul is the consumer’s number one choice as the largest installer of permanent trailer hitches in the automotive aftermarket industry. The Company supplies alternative-fuel for vehicles and backyard barbecues as one of the nation’s largest retailers of propane.

Get notified when U-Haul posts a new role

Get Hired with Huzzle

Discover jobs with AI-powered precision. Autofill and track applications, create tailored resumes, and find the best opportunities across the web – all by simply chatting.

Already have an account?