FAQs
What is the duration of the Human Centred Design Manager role?
The role is offered for a period of six months.
What type of work model does the team operate in?
Our team operates within a hybrid working model. You'll spend most of your time at home, coming into the office at least once a week to collaborate closely with your colleagues.
What primary responsibilities will the Human Centred Design Manager have?
The manager will shape user experiences, identify opportunities for improvement, lead internal and external design teams, and embed best practices across the organization.
What kind of experience is required for this role?
We're looking for someone with experience in a digital role focused on user experience or design, ideally from a design-related discipline like product design, user research, or interaction design.
Is experience with Agile methods necessary for this position?
Yes, experience working with Agile methods is necessary, along with the ability to manage multiple projects simultaneously.
Will the Human Centred Design Manager work with external partners?
Yes, you will lead and work collaboratively with third-party partners as well as internal HCD design teams from briefing to end delivery.
What skills are essential for success in this role?
Essential skills include an expert understanding of human and user-centred design methods, problem-solving abilities, excellent influencing and storytelling skills, and strong communication skills.
Is there an opportunity for career development in this role?
Yes, there is plenty of scope for career development as you work with various stakeholders and gain exposure across the bank.
What kind of projects will the Human Centred Design Manager be involved in?
The manager will be involved in improving existing digital experiences, focusing on their usefulness, usability, visual design, content, and branding.
What is expected in terms of coaching and mentoring?
The Human Centred Design Manager will be responsible for coaching and mentoring teams to build HCD knowledge and advocacy for good user experience and design practices.