FAQs
What is the duration of the Human Centred Design Manager role?
The role is offered for a period of six months.
What is the working model for this position?
The team operates within a hybrid working model, allowing for most work to be done at home, with at least one day in the office each week for collaboration.
What are the primary responsibilities of the Human Centred Design Manager?
The primary responsibilities include shaping user experiences, identifying opportunities for digital experience improvements, leading internal teams and third-party partners, and embedding user experience best practices.
What experience is required for this role?
Candidates should have experience working in a digital role focused on user experience or design, ideally from a design-related discipline such as product design, user research, or graphic design.
What skills are essential for success in this role?
Essential skills include an expert understanding of user-centred design methods, experience with Agile methods, problem-solving abilities, and excellent influencing and storytelling skills.
Will I work individually or collaborate with others in this role?
You will collaborate closely with internal teams and external partners throughout the design and improvement processes.
Is there an opportunity for career development in this position?
Yes, there is plenty of scope for career development as you will work with various stakeholders and gain exposure across the bank.
What is the focus of the Human Centred Design Manager?
The focus is on improving the usefulness, usability, visual design, content, and branding of both new and existing digital solutions for customers.
Will there be a mentorship aspect in this role?
Yes, the role includes coaching and mentoring teams to build knowledge and advocacy for good user experience and design practices.