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Human Resources Clerk (Immediate Opening)

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IDEA Public Schools

24d ago

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
    Education & Teaching
  • Austin
    Remote

AI generated summary

  • You need a high school diploma (Associates/Bachelors preferred), 1+ year HR experience, and the ability to sit for extended periods without leaving the work area.
  • You will monitor HR tickets, provide customer service, manage documents, coordinate meetings, maintain records, assist with audits, and support interdepartmental operations while ensuring confidentiality.

Requirements

  • Education: High school diploma required, Associates or Bachelors preferred
  • 1+ year HR or related experience
  • Must be able to sit for extended periods of time without being able to leave the work area.

Responsibilities

  • Monitor HR Shared Services Center (Zendesk) and ensure tickets are acknowledged within 12-hours and assign accordingly
  • Deliver “exemplary” customer service across regions
  • Prepare, process, and review a variety of documents, including leave management report (FMLA, UTO, PTO, etc.), verification of employment, service records and exit surveys for completeness, accuracy, and submission standards
  • Make referrals to workers’ compensation claims, ADA, and grievances as needed
  • Schedule and coordinate meetings, interviews, and appointments
  • Create and maintain employee files and ensure confidentiality in handling sensitive information
  • Respond to routine inquiries, distribute and explain forms to customers, or direct to appropriate resources
  • Maintain and update HR personnel records, databases, and trackers
  • Partner with other departments to develop sustainable and functional operating systems, ensure proper implementation of said systems, and provide support where needed
  • Maintain records related to grievances and disciplinary actions
  • Assist with HR-related audits to ensure regulatory compliance
  • Perform any other task or function as assigned by employer

FAQs

What is the job title for this position?

The job title is Human Resources Clerk.

Where is the Human Resources Clerk position located?

This is a full-time remote position based in Austin, Texas.

Is relocation assistance available for this position?

Yes, IDEA may offer a relocation stipend to defray the cost of moving for this role, if applicable.

What are the essential duties of the Human Resources Clerk?

Essential duties include monitoring the HR Shared Services Center, delivering customer service, preparing and processing documents, making referrals for claims, coordinating meetings, maintaining employee files, updating HR records, and assisting with HR audits.

What qualifications are required for this role?

A high school diploma is required, with an Associates or Bachelors degree preferred, along with 1+ year of HR or related experience.

What competencies are needed for this position?

The ideal candidate must be analytical, detail-oriented, and possess great communication skills.

What is the salary range for the Human Resources Clerk position?

Salaries for this role typically fall between $18.49/hour and $23.11/hour, depending on relevant experience and qualifications.

What benefits does IDEA offer for this position?

IDEA offers medical, dental, and vision plans, disability, life insurance, flexible spending accounts, generous vacation time, referral bonuses, professional development, and a 403(b) plan.

How can applicants submit their application for this role?

Applicants can submit their application online through Jobvite.

How often are applications reviewed for this position?

Applications are reviewed on an ongoing basis until the position is filled, and applicants are encouraged to apply as early as possible.

What type of support will the HR Clerk provide to employees?

The HR Clerk will provide excellent customer service to all employees, respond to their questions and concerns, and assist with various HR-related tasks.

Are there any physical requirements for the HR Clerk position?

Yes, the HR Clerk must be able to sit for extended periods of time without leaving the work area.

What additional tasks may the HR Clerk be assigned?

The HR Clerk may perform any other task or function as assigned by the employer.

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IDEA Public Schools

Education
Industry
10,001+
Employees
2001
Founded Year

Mission & Purpose

IDEA Public Schools believes that each and every child can go to college. Since 2000, IDEA Public Schools has grown from a small school with 150 students to one of the fastest-growing network of tuition-free, K-12 public charter schools in the United States. IDEA Public Schools boasts national rankings on The Washington Post and U.S. News & World Report’s top high schools lists. IDEA serves over 80,000 college-bound students in 143 schools across Texas, Louisiana, Florida, and Ohio and is on-track to maintain its legacy of sending 100% of its graduates to college.