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HVAC Controls Service Technician

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Johnson Controls

13d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Engineering
    Facilities Management
  • Vancouver

AI generated summary

  • You need a relevant degree or 2 years of HVAC experience, advanced computer skills, strong communication, and expertise in control theory, building automation, and integration protocols.
  • You will perform HVAC controls system maintenance, diagnose issues, ensure customer satisfaction, manage projects, conduct self-study, and assist in software testing and commissioning.

Requirements

  • Vocational School graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning or similar field.
  • Degree may be offset by two years’ experience in servicing HVAC electronics and/or mechanical systems.
  • Ability to coordinate the work of others on multiple job sites.
  • Effective interpersonal skills to represent the company to customers and other outside contacts in an ethical and professional manner.
  • Possesses the ability to explain technical information to technical and non-technical people.
  • Experience understanding computer programming and software applications.
  • Demonstrated advanced computer skills required, and computer-related drafting tools.
  • Ability to obtain Government Reliability level Security Clearance.
  • Experience with Johnson Controls current and legacy control products and systems.
  • Three to Five years of increasingly responsible experience in installing and/or servicing electronic control and HVAC equipment.
  • Experience in writing computer programs and software application specifically for HVAC Controls Programming.
  • Demonstrated knowledge of control theory, automatic temperature controls, building automation systems and other building subsystems.
  • Demonstrated experience in the integration of low voltage building sub-systems using various industry protocols (i.e. LON, Bac Net, N2, Mod bus, etc.).

Responsibilities

  • Under direct supervision, conducts preventive maintenance, repair, installation, and general servicing of HVAC controls systems. Responsible for high levels of customer satisfaction through direct, on site, customer interface.
  • Diagnose and repair control systems malfunctions with knowledge of a variety of electronic or digital controls systems.
  • Manages assigned work to meet professional and efficient execution of time and customer satisfaction. Reports problems or changes to management immediately.
  • Communicates with customer upon arrival and before leaving the work site. Ensures high levels of customer satisfaction. Meets regularly with customer to become familiar with operating problems. Keeps customer informed on the nature of service provided, outstanding issues and recommends system enhancements, upgrades, and or replacement. Promotes the sale of add-on work.
  • Adheres to all Johnson Controls and customer safety standards. Provides safety awareness while working onsite with Johnson Controls subcontractors.
  • Conducts extensive self-study (reading, research and practice) to improve and maintain technical proficiency in company's product lines. Completes certifications as required by the company.
  • Other duties related to the installing, commissioning and servicing of building controls and facilities management systems and energy management systems, as assigned.
  • Assists in the development and testing of software programs necessary to operate the system per the intent of the project requirements.
  • Selects, orders, and tracks the delivery of materials for assigned projects. Coordinates factory-mounting processes to meet factory and project schedule.
  • Assists in the loading and commissioning of all system and network-level controllers as required.
  • Assists in validation of complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
  • Keeps management, direct supervisor, and customer informed of job progress and issues.
  • Participates in an on-call rotation for Emergency Service.

FAQs

What is the primary responsibility of an HVAC Controls Service Technician at Johnson Controls?

The primary responsibility is to conduct preventive maintenance, repair, installation, and general servicing of HVAC controls systems while ensuring high levels of customer satisfaction through direct communication on-site.

What qualifications are required for this position?

A vocational school graduate or an Associate’s degree in electronics, mechanical systems, computer technology, air conditioning, or a similar field is required. Alternatively, two years of experience in servicing HVAC electronics and/or mechanical systems may offset the educational requirement.

What experience is preferred for candidates applying for this job?

Preferred experience includes three to five years of increasingly responsible work in installing and/or servicing electronic control and HVAC equipment, as well as familiarity with Johnson Controls' current and legacy control products and systems.

Is there a specific work environment for this position?

Yes, the position involves working on multiple job sites, ensuring effective coordination while maintaining professional and ethical interaction with customers and outside contacts.

Does the job require on-call duties?

Yes, the role requires participation in an on-call rotation for Emergency Service.

What kind of training and development opportunities does Johnson Controls offer?

Johnson Controls provides extensive product and on-the-job/cross-training opportunities supported by outstanding internal resources to help employees improve technical proficiency.

Are there any safety standards that need to be followed?

Yes, employees are expected to adhere to all Johnson Controls and customer safety standards, including providing safety awareness while working onsite with subcontractors.

What is the hiring hourly range for the HVAC Controls Service Technician position?

The hiring hourly range is $31-$44, depending on the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.

What benefits are included in the compensation package?

The benefits package includes competitive pay, paid vacation, holidays, sick time, medical, dental, and vision care available from day one, a pension plan, employee discount programs, and a company vehicle, tools, and equipment for job completion.

Is there a need for computer programming knowledge for this role?

Yes, candidates should have experience understanding computer programming and software applications, as well as advanced computer skills, especially related to HVAC Controls Programming.

Johnson Controls

Government
Industry
10,001+
Employees
1885
Founded Year

Mission & Purpose

At Johnson Controls (NYSE:JCI) we transform the environments where people live, work, learn and play. As the global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. With a history of more than 135 years of innovation, Johnson Controls delivers the blueprint of the future for industries such as healthcare, schools, data centers, airports, stadiums, manufacturing and beyond through its comprehensive digital offering OpenBlue. With a global team of 100,000 experts in more than 150 countries, Johnson Controls offers the world`s largest portfolio of building technology, software as well as service solutions with some of the most trusted names in the industry.