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ICQA Process Assistant

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Amazon

Sep 14

Applications are closed

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Bangalore

Requirements

  • 1+ years of Microsoft Office products and applications experience
  • High school or equivalent
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
  • Work 40 hours/week, and overtime as required
  • 1+ years of Amazon Amnesty Floor Monitoring experience

Responsibilities

  • Support and work in the department as required
  • Helping support daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
  • Providing coverage for Area Managers
  • Providing policy follow-up, attendance tracking (duties do not extend to discipline)
  • Tracking and reporting of ATS/labor hours
  • Assisting the floor as an associate resource, training associates and verifying SOP compliance
  • Ensuring successful area performance, through tracking, reporting and feedback of associate performance
  • Participating in Operational Excellence initiatives in some capacity
  • Filling in as needed with production duties
  • Fully understanding workflow and daily production goals
  • Reviewing and updating SOP as required
  • Assisting in keeping work area clean and organized
  • Identifying and addressing safety hazards within the work area
  • Coaching associates to work safely at all times
  • Participating in safety initiatives
  • Referring all job injuries immediately to area manager

FAQs

What is the job title for this position?

The job title for this position is ICQA Process Assistant.

Where is the job location?

The job location is in Bangalore.

What are the key responsibilities of an ICQA Process Assistant?

Key responsibilities include supporting daily management of department duties, providing coverage for Area Managers, tracking and reporting of labor hours, training associates, maintaining SOP compliance, and participating in safety initiatives.

What are the basic qualifications required for this position?

Basic qualifications include 1+ years of experience with Microsoft Office products, a high school diploma or equivalent, ability to work a flexible schedule, and physical capability to lift up to 49 pounds and stand or walk for long shifts.

Are there any preferred qualifications for this role?

Yes, a preferred qualification is 1+ years of Amazon Amnesty Floor Monitoring experience.

Is there a requirement to work on weekends or holidays?

Yes, candidates must be willing to work a flexible schedule, which may include weekends, nights, and holidays.

How many hours a week is the job?

The job requires working 40 hours per week, with overtime as required.

What kind of support and training is provided to associates?

The role involves assisting and training associates, verifying SOP compliance, and providing coaching on safety procedures.

What should you do in case of a job injury?

Any job injuries should be referred immediately to the area manager.

Is a college degree required for this position?

No, a high school diploma or equivalent is required, but a college degree is not necessary.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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