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In Person Trainer- Plattsburgh, NY

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AARP

Jan 27

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Education & Teaching
  • Plattsburgh

Requirements

  • High School Diploma or GED and 1+ years of experience leading in-person education programs with audiences of 10+ attendees.
  • Working knowledge of SalesForce.
  • General working knowledge of mainstream technologies.
  • Proven ability to explain complex technical information to all audiences.
  • Regular and reliable job attendance
  • Effective verbal and written communication skills
  • Exhibit respect and understanding of others to maintain professional relationships
  • Independent judgement in evaluation options to make sound decisions
  • In office/open office environment with the ability to work effectively surrounded by moderate noise

Responsibilities

  • Provides training to teach technology courses in-person or virtually to large audiences ranging in size using developed curriculum and approaches.
  • Demonstrates mastery and utilization of learning theory, adult learning principles, and active learning.
  • Addresses specific training needs and customize sessions for different audiences as needed. Adapts to emergent shifts of training environment and pivots in delivery with agility to ensure individuals attention to audience.
  • Utilizes training methodologies and tools to ensure that training remains engaging and effective.
  • Identifies potential opportunities to further explore by diagnosing gaps and developing solutions to course correct as needed. Provides recommendations and potential solutions, as needed, to enhance training experiences for all audiences.
  • Solicits survey responses, collecting “success stories” and enter data into the organization’s CRM system.
  • Coordinates with partner site staff for programming and supports recruitment efforts, and participates in trainer meetings, training events and special events, and other duties as needed/assigned (ex. outreach, curriculum, volunteer engagement, etc.).
  • Engages and leads volunteers who assist classes, as needed.

FAQs

What is the main purpose of the In Person Trainer position?

The main purpose of the In Person Trainer position is to facilitate and deliver training programs to help older adults use and leverage technology effectively, creating positive experiences both in-person and online.

What qualifications are required for this position?

Candidates must have a High School Diploma or GED and at least 1 year of experience leading in-person education programs with audiences of 10 or more attendees, as well as a working knowledge of SalesForce and mainstream technologies.

Is a Bachelor’s degree preferred for this position?

Yes, a Bachelor's degree is preferred but not required.

Are there any specific skills needed for this role?

Yes, candidates should have effective verbal and written communication skills, the ability to explain complex technical information to diverse audiences, and demonstrate independent judgment in making sound decisions.

What are the work environment conditions for the In Person Trainer role?

The position involves an in-office/open office environment where the individual must be able to work effectively surrounded by moderate noise. There is also a hybrid work environment where remote work is supported on Mondays and Fridays.

How does AARP support continuing education and development for its employees?

AARP offers tuition reimbursement as part of its competitive compensation and benefits package, supporting employees' further education and professional development.

What kind of training methods does the In Person Trainer use?

The Trainer utilizes various approaches such as lectures, demonstrations, and discussion groups, employing active learning techniques to engage audiences effectively.

Is AARP an equal opportunity employer?

Yes, AARP is an equal opportunity employer committed to hiring a diverse workforce and maintaining an inclusive culture. They do not discriminate on various bases as prohibited by applicable law.

Is experience with SalesForce required?

Yes, a working knowledge of SalesForce is required for this position.

What is the focus of the training sessions provided by the In Person Trainer?

The focus is on helping older adults understand and effectively use technology to achieve targeted outcomes, while fostering a culture of excellence, curiosity, and a positive attitude during the sessions.

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AARP

Government
Industry
1001-5000
Employees
1958
Founded Year

Mission & Purpose

AARP, formerly known as the American Association of Retired Persons, is a non-profit organisation dedicated to empowering people aged 50 and older to live their best lives. Through advocacy, education, and community engagement, AARP works to address key issues such as healthcare, financial security, and social connectedness. With millions of members nationwide, AARP provides resources, information, and services to help individuals navigate the challenges and opportunities of ageing while promoting dignity, independence, and quality of life for older adults.

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