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Initial Assessment & Planning Worker

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The Salvation Army

1mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Melbourne
  • Quick Apply

AI generated summary

  • You need a Community Services diploma, ability to lift 5kg, completed training modules, National Criminal History Check, valid Working with Children’s Check, and a Victorian Driver's license.
  • You will assess client needs, link to community resources, provide ongoing support, maintain accurate records, and ensure quality service delivery while adhering to organizational policies and standards.

Requirements

  • Diploma of Community Services or equivalent or higher.
  • Ability to lift 5kg and carry items short distances due to instances where you may be required to take donated items to clients
  • Compulsory Code of Conduct, WHS and Bullying and Harassment training modules are completed and up to date.
  • A Nationally Coordinated Criminal History Check
  • A current and valid Working with Children’s Check
  • A valid Victorian Driver's license.

Responsibilities

  • Support the implementation of the Homelessness Stream Model of Care, ensuring service standards and expectations are met for clients, partners, and the community.
  • Provide clients with linkages to community supports and programs.
  • Ensure quality service delivery through intake, assessment, housing information, and support.
  • Build effective relationships with clients to encourage self-determination and participation.
  • Offer information and options to assist clients in decision-making.
  • Apply a strengths-based, trauma-informed, client-centered model of support.
  • Conduct quality assessments and provide short-term/ interim support.
  • Develop initial assessments based on client needs, risks, and vulnerabilities, following funding guidelines and organizational requirements.
  • Provide ongoing interim support, including meetings, housing applications, coaching, and referrals.
  • Ensure service delivery aligns with the National Homelessness Stream Model of Care.
  • Assist clients in accessing support services, establishing community connections, and advocating with service providers.
  • Provide information about TSA’s commitment to the safety and inclusion of LGBTIQA+ people.
  • Represent the organization professionally at all times.
  • Adhere to TSA’s policies, procedures, and code of conduct.
  • Develop professional relationships with internal and external stakeholders.
  • Complete administrative tasks, including data and client records, in accordance with KPIs and accreditation standards.
  • Undertake reporting and data collection as directed by management.
  • Maintain accurate reports, case notes, logs, and files to a high professional standard.
  • Use technology and software applications effectively.
  • Comply with TSA and Government OHS/WHS standards, policies, and procedures.

FAQs

What is the primary focus of the Initial Assessment & Planning Worker role?

The primary focus is to provide rapid crisis intervention and interim support to individuals and families at risk of homelessness, helping them access safe accommodation and prevent re-entry into the homelessness system.

What qualifications are required for this position?

A Diploma of Community Services or equivalent or higher is required.

Are there any specific checks required for this role?

Yes, a Nationally Coordinated Criminal History Check and a current and valid Working with Children’s Check are mandatory.

Is this role full-time or part-time?

This role is full-time for a maximum term of six months from the date of hire.

Where is the position based?

The position is based out of Sunshine, Victoria.

What are the key responsibilities of the Initial Assessment & Planning Worker?

Key responsibilities include conducting assessments and referrals, providing housing information, developing support plans, and connecting individuals to community support programs.

What kind of employment benefits are offered?

Benefits include salary packaging, purchase leave, study leave, paid parental leave, free onsite parking, and access to employee assistance programs and well-being initiatives.

Does the Salvation Army encourage applications from diverse backgrounds?

Yes, the Salvation Army is committed to achieving a diverse workforce and strongly encourages applications from individuals of all cultures, languages, capacities, sexual orientations, and gender identities.

What is the salary structure for this position?

Salary and conditions are in accordance with the SCHADS Award level 5.

Is there training provided for this role?

Yes, there are opportunities for training and career development offered to eligible employees.

What approach does this role employ when working with clients?

The role applies a strengths-based, trauma-informed, client-centered model of support.

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The Salvation Army

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.