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Inside Sales Representative

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Rexel USA

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Lexington

AI generated summary

  • You need a high school diploma, 2+ years in customer service or sales, strong communication skills, ERP/CRM knowledge, and the ability to manage tasks effectively. Overtime may be required.
  • You will process orders, assist sales, manage customer relationships, prospect new accounts, resolve issues, and report market data while enhancing product knowledge through training and meetings.

Requirements

  • High school diploma or GED
  • 2+ years of customer service, sales, or electrical distribution experience
  • Ability to handle basic/intermediate issues and problems
  • Basic/intermediate product and application knowledge essential
  • Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
  • Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
  • Ability to prioritize and manage multiple tasks and deadlines
  • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
  • Highly self-motivated
  • Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
  • Ability to work overtime as needed

Responsibilities

  • Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
  • Assists outside sales personnel by processing priority transactions
  • Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
  • Prospect for new accounts within a specified geographical territory
  • Manage a defined customer base and establish and maintain customer relationships
  • Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
  • Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
  • Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
  • Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
  • Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
  • Other duties as assigned

FAQs

What is the location of the Inside Sales Representative position?

The Inside Sales Representative position is based out of Lexington, KY.

What qualifications are needed to apply for the Inside Sales Representative role?

Applicants need a high school diploma or GED and at least 2+ years of customer service, sales, or electrical distribution experience.

What are the primary responsibilities of the Inside Sales Representative?

The primary responsibilities include processing telephone orders, maintaining customer relationships, prospecting for new accounts, and utilizing digital tools to sell and promote products.

Is there potential for career advancement in this role?

Yes, Rexel USA offers career advancement opportunities and emphasizes promoting from within.

What type of benefits does Rexel USA offer?

Rexel USA offers various benefits, including medical, dental, and vision insurance, 401K with employer match, paid vacation, and professional training programs.

Are there any physical demands associated with the Inside Sales Representative job?

Yes, the role involves sitting for long periods, walking, using hands to operate a computer, and occasionally lifting up to 25 pounds.

Does Rexel USA have a commitment to diversity and inclusion?

Yes, Rexel USA is committed to creating a diverse workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work.

Will there be any training provided for the Inside Sales Representative role?

Yes, there are professional training and development programs available to enhance personal and product knowledge.

Can I expect to work overtime in this position?

Yes, the position may require the ability to work overtime as needed.

Is prior electrical distribution experience required for this position?

While it is preferred, having customer service or sales experience is required, and electrical distribution experience is a plus.

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Rexel USA

electrical supply distributor providing a wide range of electrical parts and components for electricians and contractors

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions.