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Inside Sales Representative

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Rexel USA

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Maryland Heights

AI generated summary

  • You need a high school diploma or GED, 2+ years in sales or customer service, good communication skills, and familiarity with Microsoft Office and ERP/CRM systems.
  • You will process orders, assist outside sales, manage customer relationships, prospect new accounts, and provide product support while resolving issues and gathering market insights.

Requirements

  • High school diploma or GED
  • 2+ years of customer service, sales, or electrical distribution experience
  • Ability to handle basic/intermediate issues and problems
  • Basic/intermediate product and application knowledge essential
  • Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs
  • Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills
  • Ability to prioritize and manage multiple tasks and deadlines
  • Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence
  • Highly self-motivated
  • Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM)
  • Ability to work overtime as needed

Responsibilities

  • Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate
  • Assists outside sales personnel by processing priority transactions
  • Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers
  • Prospect for new accounts within a specified geographical territory
  • Manage a defined customer base and establish and maintain customer relationships
  • Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis
  • Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle
  • Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends
  • Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge
  • Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources
  • Other duties as assigned

FAQs

What is the job title for this position?

The job title for this position is Inside Sales Representative.

Where is the Inside Sales Representative position located?

The Inside Sales Representative position is based out of Maryland Heights, MO.

What are the main responsibilities of an Inside Sales Representative at Rexel USA?

The main responsibilities include establishing and maintaining customer relationships, processing quotes and orders, prospecting for new accounts, and utilizing digital tools to sell and market products.

What qualifications or experience are required for this position?

A high school diploma or GED and 2+ years of customer service, sales, or electrical distribution experience are required for this position.

What skills and abilities are desired for the Inside Sales Representative role?

Desired skills and abilities include excellent communication and problem-solving skills, customer-oriented attitude, and familiarity with Microsoft Office and ERP systems.

Will there be opportunities for professional development?

Yes, there are professional training and development programs available, along with career advancement opportunities, as the company promotes from within.

What benefits does Rexel USA offer to its employees?

Rexel USA offers benefits including medical, dental, and vision insurance, life insurance, short-term and long-term disability insurance, 401K with employer match, paid vacation and sick time, tuition reimbursement, and wellness programs, among others.

Is there a diversity and inclusion policy at Rexel USA?

Yes, Rexel USA is committed to creating a diverse and inclusive workplace where everyone is valued and treated with dignity and respect.

What is the working environment like for an Inside Sales Representative?

The working environment may include exposure to high noise levels, and physical demands include sitting for extended periods, as well as occasional lifting and moving about the office.

How can I apply for the Inside Sales Representative position?

Interested candidates can apply through the Rexel USA online application system.

Does Rexel USA support flexible working conditions?

Yes, Rexel USA offers flexible personal days and supports work-life balance for its employees.

Is prior electrical distribution experience necessary for this role?

While not strictly required, having prior experience in electrical distribution is advantageous and preferred for the Inside Sales Representative position.

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Rexel USA

electrical supply distributor providing a wide range of electrical parts and components for electricians and contractors

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Together, we’re delivering the power of a global brand Millions of US electrical customers trust the expertise, resources and relationships of Rexel Holdings USA. As the US presence of one of the world's largest electrical distributors, the Rexel Group, we apply our know-how, productivity tools and hands-on business-building initiatives to help our customers thrive. Always seeking better solutions Rexel USA is the home to many of the leading energy, communications and supply-chain brands in the US. We are continuously seeking new opportunities to add complementary brands to our company and further strengthen our value to customers and shareholders. Our Employees Make a Difference Rexel USA offers a wide range of career opportunities, from entry-level rotational programs to experienced electrical system design. Whether it's through designing alternative energy solutions, upgrading lighting in commercial or municipal buildings or finding new ways to optimize our customer's supply chain, our employees are making a difference in the world of energy solutions.