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Inside Sales Representative

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Stericycle

6d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Chicago

AI generated summary

  • You need a bachelor's in Sales/Marketing or equivalent experience, 2+ years in sales, customer relations, knowledge of Microsoft Office, and CRM, plus an understanding of OSHA or healthcare is preferred.
  • You will handle inbound/outbound sales calls, acquire new customers, meet revenue goals, manage leads in CRM, track performance metrics, and support special projects as needed.

Requirements

  • Education consists of a bachelor’s degree in Sales/Marketing, or the equivalent in related work experience.
  • 2+ years’ experience in Sales/Marketing related work experience, demonstrating the ability to manage and develop existing and prospective accounts.
  • Must have experience with customer relations, support and exhibit leadership abilities.
  • Ability to learn company billing/customer database software, features of all company products and services, at varying levels of account options.
  • Knowledge of Microsoft Office products such as Word, Excel and Outlook are required.
  • Knowledge of Customer Relationship Management (CRM) tool is preferred.
  • Knowledge of OSHA Regulations or Healthcare industry knowledge is preferred.

Responsibilities

  • Receives inbound calls and makes outbound sales calls to perspective and existing customers to sell Stericycle’s services and/or products.
  • Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals.
  • Effectively utilizes consultative selling strategies to attain a minimum 100% of assigned revenue and quota goals.
  • Builds a pipeline of potential future business by prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
  • Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool.
  • The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect.
  • All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy.
  • Effectively uses internet and other resources to better understand client’s industry and business needs.
  • Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management).
  • Track details and results for all leads, opportunities, issues and losses.
  • Forecast month and quarter sales within 5% of actual results.
  • Target upgrade and cross-sell opportunities of additional Stericycle products/services.
  • Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking.
  • Keeps comprehensive and accurate notes in the system.
  • Effectively qualifies clients through consultative selling strategies.
  • Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
  • Perform other duties and responsibilities, as assigned.

FAQs

What is the work schedule for the Inside Sales Representative position?

The Inside Sales Representative position requires employees to be in the office Monday through Thursday from 7:00 AM to 6:30 PM CST, depending on the territory, and one remote day on Friday.

Is the Inside Sales Representative required to live in the Chicago area?

Yes, candidates must reside in the Chicago area to be eligible for this position.

What are the key responsibilities of the Inside Sales Representative?

The key responsibilities include acquiring new customers, upgrading or converting existing accounts, making outbound sales calls, and effectively utilizing consultative selling strategies to meet revenue goals.

What qualifications are necessary for applying to this position?

Applicants should have a bachelor's degree in Sales/Marketing or equivalent work experience, 2+ years of sales experience, and the ability to manage and develop accounts.

What benefits does Stericycle offer to employees?

Stericycle offers a comprehensive benefits package that includes medical, dental, vision coverage, flexible spending accounts, life insurance, tuition reimbursement, paid vacation and sick time, a 401(k) plan, and an employee stock purchase plan.

What is the salary range for the Inside Sales Representative position?

The salary for this position ranges from $40,000 to $45,000 per year, in addition to uncapped monthly commissions.

Are there any preferred qualifications for this role?

Preferred qualifications include knowledge of OSHA Regulations, experience in the healthcare industry, and familiarity with a Customer Relationship Management (CRM) tool.

Does Stericycle provide training for the sales representative role?

Yes, the Inside Sales Representative will be trained on the company's billing/customer database software and the features of all company products and services.

Is this position considered full-time?

Yes, the Inside Sales Representative position is full-time, requiring regular scheduled hours.

What does the consultative selling strategy involve?

The consultative selling strategy involves effectively qualifying clients, understanding their industry and business needs, and recommending appropriate Stericycle services to meet those needs.

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Stericycle

Science & Healthcare
Industry
10,001+
Employees
1989
Founded Year

Mission & Purpose

Stericycle is the industry-leading compliance company for healthcare organizations, patients, and commercial businesses of every size—serving customers in the U.S. and 16 countries worldwide. Our suite of essential services helps our clients properly dispose of potentially harmful medical waste, shred confidential information, and protect their trusted patient and customer relationships. And we provide these services in a safe, responsible, and sustainable way that’s good for people and the planet. Every day, we protect what matters so you can work in a safer environment, live in a healthier community, and enjoy the world around you knowing your health and well-being are protected.

Culture & Values

  • We Strive for Excellence

    We go above and beyond to deliver exceptional results, challenge the status quo, and constantly innovate.

  • We Are United—One Team. One Goal.

    We deliver the strongest impact when we collaborate, harnessing the collective strengths, ideas, and expertise of our global team members to achieve great things.

  • We Do the Right Thing

    We hold ourselves to the highest ethical standards. Integrity is our compass, and accountability our true north.

  • We Protect the Environment

    We work tirelessly to safeguard our earth, human health, and quality of life in communities around the world.

  • We Are Customer Driven

    We deliver value to our customers through safe, compliant, and sustainable solutions. We never stop working to win the trust of our customers.

  • We Commit to Safety Always

    We are committed to the safety and well-being of our team members and strive daily for a workplace with zero incidents and injuries.

  • We Embrace Diversity and Inclusion

    We foster a culture of belonging that encourages, supports, and celebrates the diverse voices of our team members. It fuels our innovation and strengthens our connection to our customers and the communities we serve.