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Inside Sales Representative II

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Avnet

23d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Phoenix

AI generated summary

  • You need 2+ years of related experience, a high school diploma, knowledge of assigned products, customer identification skills, and proficiency in SAP, ERP, Excel, QuoteFX, SupplierWin, PowerPoint, and WebEx.
  • You will engage customers, respond to inquiries, manage sales activities, maintain accounts, coordinate with teams, and provide accurate product information and pricing.

Requirements

  • Typically requires a minimum of two years of related experience.
  • High School Diploma or equivalent
  • Possesses thorough knowledge of solutions or assigned products in a specific brand.
  • Exhibits the ability to identify new qualified customers for inclusion in Avnet’s portfolio of smaller and less complex accounts.
  • Maybe required to occasionally travel to customer sites or attend training including some overnight travel.
  • Intermediate knowledge of systems such as SAP, ERP, order management.
  • Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
  • Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.

Responsibilities

  • Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
  • Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
  • Promptly and accurately responds to prospective or existing customer information requests.
  • Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
  • Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
  • Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
  • Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
  • Coordinates existing customer requirements for inventories, delivery lead time and unit prices.
  • Other duties as assigned.

FAQs

What is the primary role of an Inside Sales Representative II at Avnet?

The primary role involves combining inside sales/customer service with technical knowledge to sell products, services, and solutions to new and existing customers through various communication methods, while effectively managing relationships and identifying sales opportunities.

What kind of experience is required for this position?

A minimum of two years of related experience is typically required for the Inside Sales Representative II position.

What level of education is needed to apply for this role?

Candidates must have a High School Diploma or equivalent to apply for the Inside Sales Representative II position.

Are there opportunities for professional development?

Yes, Avnet offers employee development resources, including wellness programs, leadership development, and mentorship opportunities.

Will I need to travel as part of this role?

Occasionally, you may be required to travel to customer sites or attend training, which may include some overnight travel.

What systems or software knowledge is beneficial for this position?

Intermediate knowledge of systems such as SAP, ERP, and order management, along with working knowledge of Excel, QuoteFX, SupplierWin, PowerPoint, and WebEx, is beneficial.

What benefits does Avnet offer its employees?

Avnet offers competitive compensation, generous paid time off, a 401K and pension plan, medical, dental, and vision insurance, education assistance, and wellness programs among others.

Is Avnet an equal opportunity employer?

Yes, Avnet is committed to providing equal opportunities to all employees and applicants, ensuring a non-discriminatory work environment.

How do I apply for the Inside Sales Representative II position?

Interested candidates can apply online through Avnet’s career website or contact the Human Resources Service Center for assistance with the application process.

What does the Inside Sales Representative II do to ensure customer satisfaction?

They deliver solutions, respond accurately to customer inquiries, monitor sales activities, and maintain a high level of customer service and knowledge to drive satisfaction and loyalty.

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Avnet

Technology
Industry
10,001+
Employees

Mission & Purpose

Avnet is a global electronic components distributor with extensive design, product, marketing and supply chain expertise for customers and suppliers at every stage of the product lifecycle. For the past 100 years, Avnet has helped its customers and suppliers around the world realize the transformative possibilities of technology. Our culture was founded on new ideas and emerging technology. Headquartered in Phoenix, Arizona, Avnet is a top 3 global distributor of electronic components, with FY21 revenue of $19 billion. Avnet serves more than 300 suppliers and 100,000 customers worldwide with operations in more than 300 locations and 140 countries in North America, Europe/Middle East/Africa (EMEA), and Asia-Pacific.