FAQs
What is the role of an Institutional Investment Operations Associate?
The role involves acting as a liaison between Wells Fargo and a third-party vendor, ensuring the generation and delivery of customer account trade confirmations and statements within service level agreements (SLA) and quality standards.
What qualifications are required for this job?
A minimum of 6+ months of Institutional Investment Operations experience or equivalent, which can include work experience, training, military experience, or education, is required.
What tools and skills are desired for this position?
Desired skills include finance-related experience, data analysis expertise using Microsoft Excel, Access, SQL Server, and Oracle, as well as knowledge of the regulatory implications of FINRA, MSRB, and SEC rules regarding trade confirmations and statements.
What responsibilities does this position entail regarding customer inquiries?
The position requires reviewing and researching complex operational and customer inquiries related to securities transactions for institutional trades, which may include after-hours troubleshooting of production issues.
Is there an expectation for experience with testing and audits in this position?
Yes, extensive experience with user acceptance testing, regression testing, production checks, and participation in various risk and control framework exercises, as well as internal and external audits, is expected.
What qualities are important for candidates applying for this role?
Important qualities include dependability, attention to detail, high integrity, excellent decision-making and problem-solving skills, as well as strong interpersonal and influencing skills.
Will there be a focus on regulatory knowledge in this position?
Yes, a deep understanding of regulatory knowledge impacting capital markets is critical for this role, including compliance with relevant risk standards and regulations.
Are there opportunities for professional development and project participation?
Yes, the role includes partnering on projects with various teams and participating in initiatives related to regulatory change management, legal compliance, and overall business needs.
What is the company’s stance on diversity and inclusion?
Wells Fargo values diversity, equity, and inclusion, welcoming applications from all qualified candidates regardless of race, color, gender, national origin, religion, age, sexual orientation, and other protected statuses.
What are the expectations regarding communication skills for this role?
The role expects excellent presentation skills along with effective written and verbal communication skills to build and maintain relationships with stakeholders.