FAQs
What is the job title for this position?
The job title for this position is Instructional Design Manager.
What does the Instructional Design team focus on?
The Instructional Design team focuses on designing high-impact, compliant, and scalable learning experiences that drive Citi's business transformation.
What types of training does the team design?
The team designs traditional and adaptive web-based trainings, using authoring tools like dominKnow and Area9 Rhapsode, and localizes content in 17+ languages.
What qualifications are needed for this role?
Candidates should have deep experience in instructional design, learning technology, adult education, and managing projects in a learning organization, preferably with globally distributed teams.
Are there opportunities for leadership within this role?
Yes, this role includes people leadership responsibilities, such as leading and mentoring a team of instructional designers.
What tools and technologies should candidates be familiar with?
Candidates should have proficiency with cloud-based authoring tools like Area9 and dominKnow, as well as familiarity with LMS systems and generative AI tools.
How many employees does the learning solutions target?
The learning solutions designed can target audiences ranging from a few hundred to over 250,000 employees globally.
What kind of work environment does Citi offer?
Citi offers a business casual workplace with a hybrid working model, allowing up to 2 days of working from home each week.
What benefits are provided to employees?
Employees can enjoy a generous holiday allowance, a discretional annual performance bonus, private medical insurance, a pension plan, paid parental leave, and access to various learning and development resources.
How does Citi view workforce diversity?
Citi is committed to ensuring a workplace where everyone feels comfortable coming to work as their whole self every day, and it aims to attract a diverse talent pool to empower and thrive.
Is there a requirement for compliance and audit readiness in this role?
Yes, a strong understanding of learning governance, compliance, and audit-readiness practices is required for this position.