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Instructional Designer

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Citi

11d ago

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Education & Teaching
  • Belfast

AI generated summary

  • You should have e-learning design experience, proficiency in learning tools, strong adult learning theory knowledge, excellent communication skills, and a relevant Bachelor's degree.
  • You will analyze content, collaborate with experts to refine materials, create e-learning solutions, enhance existing content, and assess risk while adhering to governance standards.

Requirements

  • Some experience designing and developing innovative e-learning solutions, including e-learning work samples
  • Proficiency with learning design tools like dominKnow, Area9 Rhapsode or others, including document & media development tools like Adobe Creative Cloud apps, Microsoft 365 apps
  • Expertise with Learning Management Systems and generative AI apps is a plus
  • A strong foundation in adult learning theory and instructional design best practices
  • Excellent consulting, verbal and written communication, and relationship-building skills
  • Ability to balance competing priorities and complete multiple large projects on time in a high-volume environment
  • Bachelor’s degree in Instructional Design, Education, Learning & Development, or a related field

Responsibilities

  • Drives the instructional design process through learning content analysis, working with subject matter experts to validate content, and creating supporting design documents including blueprints and storyboards. Development includes building e-learning solutions using e-learning authoring tools (dominKnow, Area9 Rhapsode) and related course material, including rigorous, valid assessments of learning.
  • Elevate Experiences: Refresh and enhance evergreen content to keep it cutting-edge, engaging, and relevant, keeping in mind our global audience, translation and localization needs. Carefully & purposefully use Citi’s generative artificial intelligence (genAI) tools to boost productivity & quality.
  • Appropriately assess risk when learning & development decisions are made, demonstrating consideration for our extensive governance, standards, and specifications, proactively raising credible challenge when necessary, and escalating control issues with transparency.

FAQs

What is the role of an Instructional Designer at Citi?

The Instructional Designer at Citi plays a pivotal role in developing innovative, learner-centric solutions that drive employee performance and business impact, focusing on creating engaging learning experiences across various functions and products.

What qualifications are required for this position?

A Bachelor's degree in Instructional Design, Education, Learning & Development, or a related field is required, along with some experience in designing and developing innovative e-learning solutions.

What tools should an Instructional Designer be proficient in?

Proficiency in learning design tools like dominKnow and Area9 Rhapsode, as well as document and media development tools like Adobe Creative Cloud apps and Microsoft 365 apps, is required.

What types of content will an Instructional Designer work on?

The Instructional Designer will develop content that addresses systems training, compliance, leadership development, and emerging skills, which will be delivered through e-learning.

Is experience with generative AI tools necessary for this role?

While not strictly necessary, expertise with Learning Management Systems and generative AI applications is considered a plus for the role.

What are the opportunities for professional development in this position?

Citi offers access to a wide array of learning and development resources to help employees grow and advance in their careers.

How many days of holiday does the role offer?

The role offers a generous holiday allowance starting at 27 days plus bank holidays, which increases with tenure.

How does Citi ensure a diverse and inclusive workplace?

Citi is committed to creating a workplace where everyone feels comfortable and valued, encouraging employees to bring their whole selves to work every day.

What is the work environment like for an Instructional Designer at Citi?

The work environment is business casual with a hybrid working model, allowing for up to two days of working from home per week.

Does Citi offer any benefits for employees?

Yes, Citi provides a competitive base salary, private medical insurance, a pension plan, an Employee Assistance Program, paid parental leave, and various employee discounts, among other benefits.

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Citi

Finance
Industry
10,001+
Employees
1998
Founded Year

Mission & Purpose

Citigroup Inc. or Citi is an American multinational investment bank and financial services corporation headquartered in New York City. Citi's operation is to provide financial services that enable growth and economic progress. Core activities are safeguarding assets, lending money, making payments and accessing the capital markets.

Benefits

  • Live Well, Stay Healthy

    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

  • Paid parental leave

    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

  • Save well, for now and your future

    We empower our employees to manage their financial well-being and help them plan for the future.

  • Keep learning

    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  • Be well, take time off

    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

  • Support Your Community

    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.