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Intake and Crisis Support Worker

  • Job
    Full-time
    Junior, Mid & Senior Level
  • People, HR & Administration
    Healthcare
  • Melbourne
  • Quick Apply

AI generated summary

  • You need a minimum Diploma in social work or related field, experience in social services focused on homelessness, and a valid VIC Working with Children's Check.
  • You will provide client-centered support, conduct assessments, advocate for services, ensure inclusivity of LGBTIQA+ individuals, and handle reporting and data collection as required.

Requirements

  • Tertiary qualification in social work, welfare, community development or related field (minimum Diploma)
  • Relevant experience in social service environment, with focus on homelessness
  • A current and valid VIC Working with Children's Check

Responsibilities

  • Utilise a strengths-based, trauma informed and client centred model of support Service Delivery
  • Undertake quality assessments and provide short-term / interim support
  • Assist clients to access support services through advocacy with service providers
  • Ensure clients are provided with information pertaining to The Salvation Army and our commitment to the safety and inclusion of LGBTIQA+ people
  • Undertake reporting and data collection processes as directed by management

FAQs

What positions are available for the Intake and Crisis Support Worker role?

Permanent part-time, max-term part-time, and casual positions are available, with a maximum of 24 hours per week for part-time roles.

Where is the position based?

The position is based at St Kilda, VIC.

What are the working hours for this role?

The role primarily operates outside of standard business hours and on weekends.

What type of qualification is required for this position?

A tertiary qualification in social work, welfare, community development, or a related field (minimum Diploma) is required.

Is prior experience required for this role?

Yes, relevant experience in a social service environment, particularly with a focus on homelessness, is required.

Are there benefits for employees in this role?

Yes, eligible employees can access NFP salary packaging, flexible working conditions, health and financial benefits, paid parental leave, additional leave options, career development opportunities, and an Employee Assistance Program.

What values does The Salvation Army uphold?

The Salvation Army values Integrity, Compassion, Respect, Diversity, and Collaboration.

Is this organization an Equal Opportunity Employer?

Yes, The Salvation Army is an Equal Opportunity Employer and embraces the diverse talent of its people.

Are background checks required for applicants?

Yes, all applicants are required to undergo a mandatory Nationally Coordinated Criminal History Check and, for child-facing roles, a Working with Children Check.

How can one apply for the Intake and Crisis Support Worker position?

Interested candidates can apply via the provided link and submit a current CV along with a cover letter detailing their alignment with the essential requirements of the role.

Is there support for volunteers within the organization?

Yes, employees can take up to 5 days of paid leave per year to volunteer in a TSA program or activity.

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.