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Interim Operations Director

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TipTopJob

2d ago

  • Job
    Full-time
    Expert Level
  • London

AI generated summary

  • You should have proven leadership in multi-site leisure/hospitality, strong strategic thinking, team-building skills, experience in managing complex venues, and a passion for exceptional guest experiences.
  • You will drive operational efficiency, optimize support functions, streamline processes, manage logistics, develop teams, and contribute to strategic initiatives while fostering a high-performance culture.

Requirements

  • Proven leadership in multi-site leisure or hospitality operations, with a track record of delivering commercial results and operational improvements.
  • Strong strategic thinking, communication, and team-building skills, with the ability to motivate and develop high-performing teams in a fast-paced environment.
  • Experience managing complex venues, strategic planning, sourcing, purchasing, and managing supplier relationships.
  • Adaptability, resilience, and a passion for delivering exceptional guest experiences across diverse venues.

Responsibilities

  • Drive efficiency and effectiveness across operational teams, including Hospitality, events, Food and Beverage and ensuring all sites meet performance targets and deliver outstanding customer experiences.
  • Oversee and optimise support functions such as procurement, health and safety, quality assurance and HR systems, ensuring they contribute fully to business efficiency.
  • Identify and implement opportunities to streamline and transform daily processes, enabling the simultaneous mobilisation of complex projects across multiple locations.
  • Lead or contribute to strategic initiatives, delivering measurable improvements in cost, margin, NPS, and project timelines as set by the Senior leadership team.
  • Develop and motivate multi-site teams, fostering a high-performance culture and ensuring consistent standards across all venues.
  • Manage weekly logistics, large-scale seasonal transformations, procurement, sustainability audits, and staff development.
  • Actively participate in the Leadership Team, bringing commercial insight, energy, and a collaborative approach to both support and challenge peers.

FAQs

What is the duration of the contract for the Interim Operations Director position?

The contract is for an initial period of 6 months.

What is the salary range for this role?

The salary range for the Interim Operations Director position is £60,000 to £80,000 pro rata.

Where is the position located?

The position is located in London.

Are there any opportunities for permanent employment after the interim period?

Yes, there is an opportunity to continue in a permanent role at the end of the 6-month contract.

What key responsibilities will the Interim Operations Director have?

Key responsibilities include driving operational efficiency, overseeing support functions, implementing process improvements, leading strategic initiatives, and developing multi-site teams.

What qualifications or experience are required for this role?

Candidates should have proven leadership experience in multi-site leisure or hospitality operations, strong strategic thinking and team-building skills, and experience managing complex venues and supplier relationships.

Is this a hands-on leadership role?

Yes, this is a hands-on leadership role focused on operational excellence across multiple high-profile leisure and hospitality venues.

What qualities are we looking for in candidates?

We are looking for candidates who are adaptable, resilient, and passionate about delivering exceptional guest experiences in a fast-paced environment.

Who will the Interim Operations Director report to?

The Interim Operations Director will report directly to the founders and join the Senior Leadership Team.

How does this role contribute to the overall business?

This role is crucial for driving transformation and operational improvements, enhancing customer experiences, and supporting strategic initiatives that impact cost and performance metrics.

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Marketing & Advertising
Industry
11-50
Employees
2000
Founded Year

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