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Internal Communications Advisor

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Moonpig

5d ago

  • Job
    Full-time
    Mid Level
  • London
  • Quick Apply

AI generated summary

  • You need 3+ years in internal communications, strong writing, project management skills, and the ability to build relationships and manage multiple tasks effectively in a fast-paced environment.
  • You will develop communication strategies, manage activities and campaigns, create content for events, ensure brand consistency, and measure the success of internal initiatives.

Requirements

  • 3+ years of experience in internal communications or a similar role
  • The ability to manage own workload, operating both independently and with key stakeholders as required
  • An excellent writer, with exceptional editing and proofreading skills
  • Strong project management skills and the ability to manage multiple tasks and deadlines in a high pace environment
  • Confident communicator
  • Excellent interpersonal skills and the ability to build relationships with all levels of the organisation
  • Strong attention to detail
  • Flexible and agile, constantly finding the best ways to balance priorities and forge ahead
  • An individual contributor who has the ability to work at both an operational as well as strategic level. Inclusive of being able to deliver on projects end to end on time

Responsibilities

  • - Developing and implementing internal communication strategies to inspire, inform and engage our people
  • - Developing and managing a calendar of internal communications activities (inclusive of content for company wide meetings etc.)
  • - Managing multi-channel campaigns, including stakeholder management, communications planning, content and delivery through channels such as slack, video, intranet content and company meetings
  • - Organising and supporting content creation for internal company events such as company all hands, strategy days, and other key meetings
  • - Ensuring consistency and clarity in all internal communications, maintaining our tone of voice and brand standards
  • - Measuring the outcomes of internal communications initiatives against quantitative and qualitative targets, identifying key measures of success, and adapting in line with outcomes

FAQs

What is the role of the Internal Communications Advisor at Moonpig Group?

The Internal Communications Advisor will shape and deliver the internal communications strategy for the Cards Division (Moonpig & Greetz), create and manage communication plans and campaigns, develop engaging content, and ensure consistent messaging across internal channels.

What are the key responsibilities of this role?

Key responsibilities include developing and implementing internal communication strategies, managing a calendar of activities, executing multi-channel campaigns, supporting content creation for internal events, ensuring consistency in communications, and measuring the outcomes of initiatives.

What qualifications and experience are required for this position?

Candidates should have 3+ years of experience in internal communications or a similar role, strong writing and editing skills, project management abilities, excellent interpersonal skills, attention to detail, and the capacity to work independently and collaboratively.

Where is the Internal Communications Advisor position located?

The position is based in either the London or Manchester office.

What type of work culture does Moonpig Group promote?

Moonpig Group promotes a fun, supportive, and challenging work environment that values flexibility, collaboration, diversity, and inclusivity, allowing employees to thrive while balancing work and personal commitments.

How does Moonpig Group support diversity and inclusivity?

Moonpig Group is committed to creating an inclusive culture and welcomes diverse backgrounds. They have employee-led committees focused on LGBTQ+, Gender Balance, Neurodiversity, and racial awareness to foster a sense of belonging for all employees.

Is the Internal Communications Advisor role independent or part of a team?

This role is primarily standalone, but it involves collaborating closely with various departments and stakeholders.

What communication channels will the Internal Communications Advisor work with?

The Advisor will work with multiple channels, including Slack, video, the intranet, and company meetings, to deliver communication plans.

What qualities are important for success in this role?

Important qualities include excellent writing and editing skills, strong project management capabilities, confident communication, interpersonal skills, attention to detail, flexibility, and the ability to manage tasks at both operational and strategic levels.

How does Moonpig Group measure the success of internal communications initiatives?

Success is measured against quantitative and qualitative targets, identifying key measures of success, and adapting strategies based on outcomes.

Moonpig

Cards, Gifts and Flowers

Retail & Consumer Goods
Industry
201-500
Employees
2000
Founded Year

Mission & Purpose

Moonpig Group is a leading online retailer specialising in personalised greeting cards, gifts, and flowers. With operations primarily in the UK, Moonpig provides customers with a convenient platform to create custom cards and select unique gifts for various occasions. The company's mission is to help people connect and celebrate life's moments, offering a wide range of customizable options delivered directly to recipients. Moonpig Group aims to make giving easy and meaningful by combining technology, creativity, and a commitment to customer satisfaction.