FAQs
What are the main responsibilities of the Interpreting & Translation Services Administrator?
The main responsibilities include coordinating telephone, email, and electronic diary bookings for the NUH interpreting service, allocating freelance and volunteer interpreters, maintaining an up-to-date diary of interpreting bookings, coordinating meetings, and providing regular updates to the interpreting manager.
What skills are required for this position?
Proficiency in Microsoft Office, especially Outlook and Excel, along with excellent communication skills and a high level of written and spoken English are required for this position.
Who can I contact for further details or to arrange an informal visit?
You can contact Renata Towlson, the Senior Interpreting and Translation Services Lead, via email at renata.towlson@nuh.nhs.uk or by phone at 07979761042.
Is experience in interpreting and translation services necessary for this role?
While direct experience in interpreting and translation services is beneficial, having strong administrative skills and being proficient in Microsoft Office are key requirements for the role.
Are there specific criteria for booking interpreters?
Yes, interpreters are allocated to bookings based on set criteria, which ensures the best fit for the needs of non-English and Limited English Speaking patients.
Will I be required to take minutes during meetings?
Yes, you will be required to take minutes at department meetings when necessary.
How does the role support the Trust values?
The role requires employees to consistently behave in a manner that supports and aligns with the Trust values, fostering a positive and inclusive environment within the team.
What is the work environment like for this position?
The position will be part of the NUH Inclusion team, focusing on supporting patients through high-quality administrative and clerical work while collaborating with freelance and volunteer interpreters.
Is prior administrative experience required for this role?
While it is not explicitly stated, prior administrative experience is highly advantageous for effectively managing bookings and coordinating services.