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INVESTIGATION ASSISTANT MANAGER

  • Job
    Full-time
    Senior Level
  • Government & Politics
    People, HR & Administration
  • Glendale, +1

AI generated summary

  • You must have 6 months as an OCWI Investigator, pass a background check, secure an Arizona Fingerprint Clearance Card, and complete E-Verify. Driver’s license may be required for State business.
  • You will conduct and assess investigations of child abuse or neglect, provide training and support to new staff, document findings, and attend relevant meetings as needed.

Requirements

  • Must have 6 months experience as an OCWI Investigator.
  • Employment is contingent on the selected applicant passing an extensive background investigation through State and Federal agencies.
  • The ability to secure and maintain an Arizona Fingerprint Clearance Card; and the ability to secure and maintain clearance from the DCS Central Registry.
  • If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver’s License Requirements.
  • All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).

Responsibilities

  • Assesses, responds to and conducts investigations in conjunction with internal/external stakeholders involving allegations of criminal conduct child abuse or criminal neglect of Arizona's children which have resulted in serious injury or death of a child. Accompanies Department of Child Safety (DCS) Specialist and/or OIS on investigations, which are anticipate to be unusually difficult and may at times become confrontational. Conducts and documents interviews, prepares reports for management, makes entries into the Statewide Automated Child Welfare Information System, and testifies in court as needed.
  • Provides on-the-job and in the field coaching, mentoring and support to newly hired OIS. Maintains sufficient/updated knowledge of related material/software in a rapidly-changing environment, e.g., new and existing legislation, policies, procedures and technological changes adopted by OCWI such that the expertise acquired enables accurate response to trainee inquiries and the unique situations presented. Conducts training for newly hired OIS related to the techniques/strategies necessary for performance of sensitive investigations into allegations of child abuse/neglect, including observation, conducting interviews, detecting signs of child abuse/neglect, interrogations, forensics, and collecting evidence and other documents.
  • May act as manager in the absence of OCWI Manager.
  • Attends unit meetings, high profile staffing, multidisciplinary meetings, Team Decision Meetings and fatality review meetings as determined by case and business needs.
  • Other duties as assigned as related to the position.

FAQs

What is the job title for this position?

The job title is Investigation Assistant Manager at the Arizona Department of Child Safety (DCS).

Where is the job location?

The job location is at the Office of Child Welfare Investigations, 5800 W Glenn Dr., Glendale, AZ 85301.

What are the primary responsibilities of the Investigation Assistant Manager?

The primary responsibilities include responding to and conducting complex investigations related to child abuse and neglect, advising and training investigative specialists, and conducting interviews and documenting findings.

What is the hourly salary for this position?

The hourly salary for this position is $31.3702.

What are the pre-employment requirements for this role?

The pre-employment requirements include having 6 months experience as an OCWI Investigator, passing a background investigation, securing an Arizona Fingerprint Clearance Card, and successfully completing the E-Verify program.

What kind of benefits does the Arizona Department of Child Safety provide?

The department provides benefits such as medical, dental, and life insurance, retirement plans, paid holidays, vacation and sick time accrual, wellness plans, and opportunities for remote work.

Is training provided for this position?

Yes, training is provided both for newly hired investigative specialists and in the field coaching and mentoring to ensure proper investigation techniques are utilized.

Do you need to testify in court as part of this position?

Yes, part of the responsibilities may include testifying in court as needed.

What skills are essential for the Investigation Assistant Manager role?

Essential skills include effective communication, critical thinking, problem-solving, training delivery, conflict resolution, and providing customer service.

Are there opportunities for career advancement in this position?

Yes, there may be opportunities for career advancement, particularly as you gain experience and expertise in conducting child welfare investigations.

Government
Industry
10,001+
Employees
1912
Founded Year

Mission & Purpose

Arizona is on a mission to become the #1 state in the nation in which to live, work, play, get an education, and retire. Arizona state government plays a vital role in making this happen, and in order to maximize our potential the State of Arizona must operate in way that demonstrates a business-like approach. We are looking for enthusiastic and talented people to join the team.