FAQs
What languages are required for this position?
Proficiency in both English and German is required for this position.
What type of experience is preferred for candidates?
Previous work experience in a customer service or retail environment is preferred, along with knowledge of or experience in a fraud/risk management environment.
What software skills are necessary for this role?
Candidates should have experience working with Microsoft Office, including Outlook, Word, and Excel.
Is experience in data analysis or research beneficial for this job?
Yes, experience in data analysis, research, insurance, finance, translation, or training is beneficial for this role.
Will I be required to work weekends?
Yes, candidates should be prepared to be flexible with working hours, including working Saturdays and/or Sundays.
What are the key responsibilities of an Investigation Specialist?
Key responsibilities include evaluating transactions for fraud patterns, communicating with customers, maintaining site quality, documenting actions, and participating in special projects.
Is this position suitable for recent graduates?
Yes, this position would suit recent graduates, especially those with the required language skills and a knack for investigation.
What qualities are important for an Investigation Specialist?
Important qualities include strong organizational skills, excellent problem-solving abilities, self-discipline, attention to detail, and excellent interpersonal skills.
Is Amazon committed to diversity in the workplace?
Yes, Amazon is committed to creating a diverse and inclusive workplace and is an equal opportunity employer.
How does Amazon ensure the security of candidate data?
Amazon takes the privacy and security of candidate data seriously and has established policies for collecting, using, and transferring personal data.