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iPlayer Operations Lead

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BBC

17d ago

  • Job
    Full-time
    Senior Level
  • Media & Journalism
  • London

AI generated summary

  • You should have a strong operational background, problem-solving skills, collaborative experience in streaming, clear communication abilities, multi-tasking skills, and leadership in team alignment.
  • You will optimize processes, support planning, track performance, collaborate on projects, and enhance information sharing and training across teams for effective iPlayer operations.

Requirements

  • A strong background in defining operational processes to support effective and efficient business practise
  • Have strong credentials in problem solving with the ability to harness complex information and define new processes to support business needs
  • Successful track record in working collaboratively across a complex organisation with the ability to drive decision-making
  • Experience working with technical, creative and business teams ideally within a streaming business
  • Ability to communicate complex information to stakeholders in a clear, concise way
  • Strong multi-tasking skills with the ability to manage multiple projects at the same time
  • Leadership, collaboration and relationship-building skills specifically related towards aligning teams, driving decision-making and achieving cohesion

Responsibilities

  • Support the General Manager, BBC iPlayer, Head of Service Operations and other stakeholders in defining the optimal iPlayer operating and governance model – considering industry best practice and specific BBC needs
  • Define optimal process for annual business planning, Define the approach for cross-departmental planning, prioritisation and information sharing.
  • Take responsibility for defining detailed processes, information sharing and reporting protocols, meeting structures/cadence etc needed to implement an improved Op Model across all iPlayer teams
  • Collaborating across teams to define how targets should be set against specific growth initiatives whilst also ensuring the process for tracking performance against targets is optimised.
  • Define team requirements for data dashboard to support day-to-day business decisions and work with data and audience teams to deliver and maintain them
  • Collaborate with GM, broader team as well as colleagues across the business to provide support where necessary for planning, delivery and performance tracking of special projects eg Live Events, Christmas etc
  • Ensure processes are in place for information sharing, planning and collaboration with business stakeholders eg News, Sports etc. Lead the planning of meetings with stakeholders and ensure outcomes and actions are implemented
  • Work with GM to plan iPlayer Quarterly Business Reviews
  • Define strategic project tracking system to ensure the iPlayer Leadership Team are informed and able to input across key projects and strategies
  • Support Head of Ops in defining appropriate businesses processes to improve efficiency eg sourcing, sharing or simple reversioning of assets needed by multiple teams, opportunities to utilise AI to support teams with business process etc
  • Lead on internal technical training, acting as a liaison between Editorial and Growth team to ensure Editorial team is across latest Systems developments and processes

FAQs

What is the salary range for the iPlayer Operations Lead position?

The salary range for this role is up to £76,367 depending on relevant skills, knowledge, and experience.

What type of contract is offered for the iPlayer Operations Lead role?

The contract type is permanent.

Where is the office base for the iPlayer Operations Lead position?

The office base is located in London.

Are there flexible working options available for this role?

Yes, we are happy to discuss flexible working, and you can indicate your preference in the application.

What opportunities does the BBC offer for career progression in this role?

The BBC offers excellent career progression opportunities, allowing employees to seek new challenges and work in different areas of the organization.

What training and development opportunities are available?

The BBC provides unrivalled training and development opportunities through an in-house Academy that hosts a wide range of internal and external courses and certifications.

How many days of annual leave do employees receive?

Employees receive 25 days of annual leave with the option to buy an extra 5 days.

Does BBC provide a pension scheme?

Yes, the BBC offers a defined pension scheme as part of its benefits package.

What are the main responsibilities of the iPlayer Operations Lead?

Main responsibilities include defining optimal operating processes, cross-departmental planning, tracking performance against targets, and collaborating across teams for project delivery.

What skills and experience are required for this role?

Required skills include a strong background in defining operational processes, problem-solving abilities, experience working collaboratively across diverse teams, and effective communication skills.

Will the BBC consider applications from individuals of diverse backgrounds?

Yes, the BBC is committed to attracting a diverse range of candidates and welcomes applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, or religion/belief.

How can individuals request adjustments for the interview process?

Individuals can contact reasonable.adjustments@bbc.co.uk to discuss any adjustments or access requirements for the interview process.

What is the process for planning special projects at BBC iPlayer?

The iPlayer Operations Lead will collaborate with the General Manager and other teams to provide support for planning, delivery, and performance tracking of special projects such as Live Events and seasonal programming.

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BBC

Make the moments that matter. #YouMakeTheBBC

Entertainment & Media
Industry
10,001+
Employees
1922
Founded Year

Mission & Purpose

The BBC is the world’s leading public service broadcaster. We’re impartial and independent, and every day we create distinctive, world-class programmes and content which inform, educate and entertain millions of people in the UK and around the world. We do this across: - A portfolio of television services, including the UK’s most-watched channel BBC One, the pioneering online youth service BBC Three, and our multi award-winning channels for children, as well as national and regional television programmes and services across England. Northern Ireland, Scotland and Wales - Ten UK-wide radio networks, providing the best live music broadcasting in the UK, as well as speech radio which informs, educates and entertains. We also have two national radio services each in Scotland, Wales and Northern Ireland and 39 local radio stations across England and the Channel Islands, providing an invaluable and unique service to listeners across the UK - Our digital services including BBC News, Sport, Weather CBBC and CBeebies, iPlayer and BBC Sounds, BBC Red Button and our vast archive - BBC World Service television, radio and online on more than 40 languages