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ISO Compliance Manager

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CDW

16d ago

  • Job
    Full-time
    Mid Level
  • Legal
  • London

AI generated summary

  • You need a bachelor’s degree, 3+ years in compliance, ISO 9001, 14001, 20000, 27001 experience, strong communication, analytical, and project management skills, and willingness to travel.
  • You will manage ISO compliance, conduct audits, handle external audits, identify improvement opportunities, and collaborate with teams to ensure adherence to standards and continuous improvement.

Requirements

  • Bachelor's degree or equivalent experience.
  • 3+ years in a compliance role, including managing ISO audits for a multi-national entity.
  • Experience with ISO 9001, 14001, 20000, and 27001, including planning and supporting relevant functions to ensure compliant outcomes
  • Ability to work autonomously and provide practical advice.
  • Strong written and verbal communication skills, including the ability to facilitate workshops and training and to clearly and concisely articulate complex concepts and to interact with stakeholders of all levels, including senior management.
  • Excellent analytical skills and the ability to seek out and understand granular levels of detail, ambiguity and complexity and to present and promote practical solutions.
  • Exceptional organizational and project management skills and the ability to work under pressure, prioritize, and manage workloads to meet deadlines in a challenging and fast-paced environment.
  • Service-oriented attitude, high standards of ethics and professional integrity, passionate commitment, intellectual curiosity, confidentiality and growth mindset.
  • Team player who welcomes responsibility and engagement.
  • Ability to drive actions to completion while remaining adaptable to changing needs, priorities and deadlines.
  • Experience of providing effective and constructive feedback
  • Excellent internal auditing skills, including active listening, professional scepticism, understanding new information, report writing and root-cause analysis
  • Eagerness to build and maintain strong relationships with stakeholders and other coworkers to maintain an awareness of developments within the wider business and support opportunities for standardisation across geographies where applicable.
  • Willingness to travel as required (less than 15%), including to UK office sites for audits.
  • Experience with ISO 22301 and 50001
  • High degree of technology literacy and familiarity with technology-based compliance systems in particular.

Responsibilities

  • Oversee the maintenance of the organisation’s ISO frameworks to ensure adherence to ISO standards and support continued certification
  • Develop processes for effective management of external audits.
  • Transition core ISO activities to new business owners.
  • Identify and address gaps or improvement opportunities.
  • Conduct regular checks and internal audits against ISO standards
  • Maintain the Integrated Management System (IMS) and lead IMS meetings with relevant senior stakeholders, ensuring it remains effective and relevant
  • Manage risk registers, action logs and improvement plans.
  • Document and update key controls and compliance tests, providing assurance that controls are operating effectively
  • Be the point of contact for external audits, preparing the teams, coordinating dates and availability with auditors and certification bodies, and communicating any relevant information.
  • Identify root causes of any non-conformances and create improvement plans to ensure non-conformances are addressed and rectified.
  • Report findings and work collaboratively with key business functions to support continuous improvement.
  • Support the Senior Compliance Manager with general compliance matters.
  • Raise and resolve issues and concerns with relevant teams.
  • Participate in briefings and meetings at all levels of the organisation

FAQs

What is the primary responsibility of the ISO Compliance Manager at CDW?

The primary responsibility of the ISO Compliance Manager is to provide expertise and practical support for the Ethics & Compliance program internationally, ensuring adherence to ISO standards and supporting continued certification.

What qualifications are required for this role?

A bachelor's degree or equivalent experience, along with 3+ years in a compliance role, including managing ISO audits for a multi-national entity, are required for this position.

What specific ISO standards should applicants be familiar with?

Applicants should have experience with ISO 9001, 14001, 20000, and 27001, as well as knowledge of ISO 22301 and 50001 being desirable.

How often will the ISO Compliance Manager need to conduct audits?

The ISO Compliance Manager will conduct regular checks and internal audits against ISO standards as part of their responsibilities.

Is travel required for this position?

Yes, there may be a need to travel as required (less than 15%), including for audits at UK office sites.

What skills are essential for the ISO Compliance Manager?

Essential skills include strong written and verbal communication, analytical skills, project management, organizational abilities, and the capacity to work autonomously.

Will the ISO Compliance Manager work with senior management?

Yes, the role involves interaction with stakeholders at all levels, including senior management.

What type of issues will the ISO Compliance Manager be responsible for identifying?

The manager will identify gaps or improvement opportunities, as well as root causes of any non-conformances, and create improvement plans to address and rectify them.

Do applicants need experience in conducting workshops and training?

Yes, strong communication skills, including the ability to facilitate workshops and training sessions, are essential for the role.

How does CDW view diversity and inclusion in the hiring process?

CDW is an equal opportunity employer, considering all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other basis prohibited by state and local law.

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CDW

Consulting
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

At CDW, our experts partner with you to build IT solutions that don’t just solve problems – they create opportunities. We offer a full-stack, full-lifecycle approach to technology, leveraging our extensive solutions, services and brand relationships to meet your organization’s unique needs. Backed by decades of experience, our experts have the deep industry and technical knowledge it takes to help you achieve your goals and drive innovation. A Fortune 500 company and member of the S&P 500 Index, CDW was founded in 1984 and employs over 15,000 coworkers. For the trailing twelve months ended June 30, 2023, CDW generated net sales of approximately $22 billion.